Essential Financial Techniques for Hospitality Managers

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"There is no doubt that this book can help you to become a better manager and I recommend this text for all managers in hospitality who need to manage the business finances responsibly and effectively."
from the foreword by Paul Dukes, FCA,Chairman of the British Association of Hospitality Accountants (BAHA)

Essential Financial Techniques for Hospitality Managers: a practical approach is a user friendly and hands-on introduction to finance and accounting in the hospitality industry. A fully revised and updated second edition of the bestselling Guide to MoneyMatters for Hospitality Managers, it is a must-have companion for all managers and employees, and allows them to put their learning into practice to achieve immediate results.

Updated throughout with extensive new material especially in the fields of managing revenue and the use of spreadsheets, it covers a vast range of sectors (including hotels, restaurants, contract catering, leisure tourism, cruise ships and theme parks). In a ‘non-threatening’ manner and using a step-by-step approach, it enables employees and managers in all areas of the hospitality industry to:

• Understand why the ‘bottom-line’ is important – and how small actions can have big effects;
• Contextualise the theory with case studies and examples using ‘real life’ scenarios;
• Use key management techniques to control their area of the business;
• Calculate the effect of their actions on a range of areas of the business.

Each chapter has a full set of learning features, such as bulleted objectives and summaries, case studies and examples, review questions and activities. Accompanying the text is a suite of online resources including self test multi-choice questions to evaluate understanding, links to further resources and solutions to exercises in the text.

About the author

Cathy Burgess (MPhil, CdipAF, FBHA, FIH) spent many years in operational and financial management positions in the hospitality industry, principally with Thistle Hotels and Marriott Corporation. She is a senior lecturer in accounting in the Department of Hospitality, Leisure and Tourism Management, part of the Business School at Oxford Brookes University. She teaches financial management to undergraduate and postgraduate students both in the University and via on-line and distance learning. Cathy has been a Council member of BAHA (British Association of Hospitality Accountants) for many years, and is part of their Education Committee that oversees their professional development programmes.

In her spare time she enjoys sitting with a glass of wine admiring the view from their old house in the Cotswolds.

Publication

September 2010