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Marketing Innovations for Sustainable Destinations

Edited by: Alan Fyall, Metin Kozak, Luisa Andreu, Juergen Gnoth, Sonja Sibila

ISBN: 978-1-906884-05-5

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The combined forces of growing competition, changing patterns of consumption, environmental factors and slowing economic growth mean that the next decade will provide a challenging environment for tourism marketing. Marketing Innovations for Sustainable Destinations is a collection of groundbreaking and stimulating chapters that explore innovative marketing operations, interactions and experiences, illustrating how each contributes to the sustainable development of destinations.

Divided into three parts, Marketing Innovations for Sustainable Destinations discusses:

  • Consumer decision making and tourist experience: including advertising and word-of-mouth marketing, touristic consumption, the role of emotions in consumer decision making, tourist decision strategies in a multi-level perspective, and the concept of travel horizon;
  • Destination image, positioning and branding: including issues in nation branding, issues for urban destinations, sports tourism and motorsports, tourism brand personality and issues in co-branding;
  • Destination stakeholders and networks: including the role of brands in dialectical relationships, and networking for market diversification.

In this edited collection of reflective, challenging and provocative papers derived from the 3rd Advances in Tourism Marketing Conference (ATMC 2009), leading international tourism and marketing academic researchers, policy makers and practitioners critically discuss vital contemporary themes relating to innovative marketing operations, interactions and experiences and the means by which each contributes to the sustainable development of destinations.

This book is essential reading for all those involved in tourism marketing research and the tourism industry.

Contents: Ch. 1 - Introduction, Ch. 2 - Advertising and Word of Mouth in Tourism, a Simulation Study, Ch. 3 - Infosource Scale: a Measure to Assess External Tourism Information Sources’ Importance, Ch. 4 - European Tourist Destinations in Internet Search Engines: a Comparison, Ch. 5 - Rejuvenating Touristic Consumption, Ch. 6 - The Role of Emotions in Consumer Decision Making for Budget City Breaks, Ch. 7 - Tourist Decision Strategies in a Multi-Level Perspective, Ch. 8 - Push Motivations for Tourism Mountain Destinations, Ch. 9 - Perceived Authenticity of Cultural Heritage Sites: Towards an Integrative Conceptual Model, Ch. 10 - Assessing Mainland Chinese Tourists’ Satisfaction with Hong Kong using the Tourist Satisfaction Index, Ch. 11 - Angry or Regretful? The Effect of Dissatisfaction on Tourists’ Negative Word of Mouth and Exit, Ch. 12 - The Concept of Travel Horizon Revisited: Toward More Relevance of Past Travel Experience, Ch. 13 - Assessing the International Image of an Urban Destination: the Case of Milan, Ch. 14 - A Study of Non-visitors: Which Image Do They Hold of Destinations Not Visited?, Ch. 15 - Effect of Controllable and Non-controllable Sources of Information on the Image of Turkey, Ch. 16 - ‘We’ll All Go Down Together’: the Marketing Response of Australia’s Outback Destination to Recent Declines in Performance, Ch. 17 - The Prospects and Challenges of Positioning Ghana as a Preferred African-American Tourist Destination, Ch. 18 - Sports Tourism and Motorsports – an Exploration, Ch. 19 - Marketing and Managing Nation Branding during Prolonged Crisis: the Case of Israel, Ch. 20 - Is the Strategy of Becoming the Las Vegas of Asia Working for Macau? A Co-branding Perspective, Ch. 21 - Towards a Tourism Brand Personality Taxonomy: A Survey of Practices, Ch. 22 - The Role of Brands in Dialectical Relationships between Destination and Tourist Products, Ch. 23 - The Power of Loose Ties – Networking for Market Diversification in Remote Australia, Ch. 24 - From Marketing to Market Practices: Assembling the Ruin Bars of Budapest, Ch. 25 - Determinants of Hotel Performance: Continental or Worldwide Style?, Ch. 26 - An Investigation into the Relationship between Marketability of a Destination and the Long-Term Survival of Hawkers


About the editors


Dr Alan Fyall, Orange County Endowed Professor of Tourism Marketing and Graduate Programs Director at the Rosen College of Hospitality Management, University of Central Florida, USA;
Metin Kozak, Professor of Marketing in the School of Tourism and Hospitality Management, Mugla University, Mugla, Turkey;
Luisa Andreu, Associate Professor of Marketing, University of Valencia, Spain;
Juergen Gnoth, Senior Lecturer at the University of Otago, New Zealand;
Sonja Sibila Lebe, Head of the Tourism Department at the Faculty of Economics and Business, University of Maribor, Slovenia.

Pub date:

06 September 2009

Hardback: £75.00, Euro 92, US$ 126
E-Chapter: £7.00, Euro 7.50, US$ 9.50 each






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Chapter 3 Infosource Scale a Measure to Assess External Tourism Information Sources ImportancePrice: GBP 6.00
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Chapter 14 A Study of Non visitors Which Image Do They Hold of Destinations Not VisitedPrice: GBP 6.00
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Chapter 2 Advertising and Word of Mouth in Tourism, a Simulation StudyPrice: GBP 2.50
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Chapter 1 IntroductionPrice: GBP 2.50
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Chapter 4 European Tourist Destinations in Internet Search Engines a ComparisonPrice: GBP 2.50
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Chapter 6 The Role of Emotions in Consumer Decision Making for Budget City BreaksPrice: GBP 6.00
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Chapter 18 Sports Tourism and Motorsports, an ExplorationPrice: GBP 6.00
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Chapter 7 Tourist Decision Strategies in a Multi Level PerspectivePrice: GBP 6.00
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Chapter 8 Push Motivations for Tourism Mountain DestinationsPrice: GBP 6.00
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Chapter 9 Perceived Authenticity of Cultural Heritage Sites Towards an Integrative Conceptual ModelPrice: GBP 6.00
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Chapter 11 Angry or Regretful The Effect of Dissatisfaction on Tourists Negative Word of Mouth and ExitPrice: GBP 6.00
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Chapter 12 The Concept of Travel Horizon Revisited Toward More Relevance of Past Travel ExperiencPrice: GBP 6.00
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Chapter 19 Marketing and Managing Nation Branding during Prolonged Crisis, the Case of IsraelPrice: GBP 6.00
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Chapter 13 Assessing the International Image of an Urban Destination the Case of MilanPrice: GBP 6.00
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Chapter 15 Effect of Controllable and Non controllable Sources of Information on the Image of TurkeyPrice: GBP 6.00
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Chapter 21 Towards a Tourism Brand Personality Taxonomy A Survey of PracticesPrice: GBP 6.00
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Chapter 24 From Marketing to Market Practices Assembling the Ruin Bars of BudapestPrice: GBP 6.00
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Chapter 25 Determinants of Hotel Performance Continental or Worldwide StylePrice: GBP 6.00
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Chapter 23 The Power of Loose Ties Networking for Market Diversification in Remote AustraliaPrice: GBP 6.00
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