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About Sally North

Sally North is Publisher at Goodfellow Publishers. She has worked in the publishing industry since 1997 on a variety of lists, mainly in the business arena, including business management, marketing, finance, hospitality, leisure, tourism and sports. Over the last 8 years she has concentrated on the areas of hospitality, leisure and tourism, signing over 130 titles and publishing a variety of bestselling titles from introductory and upper level textbooks, to monographs and high level reference works. Titles include The International Encyclopedia of Hospitality Management edited by Professor Abraham Pizam, Worldwide Destinations: the geography of travel and tourism by Chris Cooper and Brian Boniface, and Tourism Management: managing for change by Professor S. Page.

Contemporary Tourism Reviews Volume 1 3422 visits

ISBN: 978-1-910158-05-0

State of the art reviews of sub fields of tourism - must-have information by experts in their field; Each review is a multi-dimensional ’one-stop shop’ of information, equipping the reader with all they need to learn about each topic, saving valuable research time; Each review is available for purchase as an individual download from www.

Sustainable Solutions for the Events Management Sector 4042 visits

ISBN: 978-1-910158-10-4 PBK; 978-1-910158-09-8 HBK

The UK event industry alone brings in approximately £30 billion to the UK GDP and with that supports over half million full and part time jobs. With this steady incremental growth over a number of years, external issues have begun to shape and define the sector.

Strategic Event Creation 3521 visits

ISBN: 978-1-910158-06-7 HBK; 978-1-910158-07-4 PBK

Changes in the wider environment have triggered a new normal for event creation. Heightened attendee expectations, a keener focus upon the return required by funders and wider stakeholders, and, of course, an ever more competitive event marketplace. Couple these with CSR, social media, globalisation and technology and the reasons event creation is now a strategic and multilayered responsibility are clear.

Research Methods for Business & Management 2706 visits

a guide to writing your dissertation

ISBN: Hbk: 978-1-910158-12-8; Pbk: 978-1-910158-13-5;

This new text offers a completely comprehensive overview of key research methods and the main choices available when undertaking a dissertation. It is a clear, concise and practical guide containing wealth of outstanding examples for each method covered.

Essential Financial Techniques for Hospitality Managers 2edn 2827 visits

A practical approach

ISBN: 978-1-908999-97-9

"There is no doubt that this book can help you to become a better manager and I recommend this text for all managers in hospitality who need to manage the business finances responsibly and effectively." from the foreword by Paul Dukes, FCA,Chairman of the Hospitality Professionals Association (HOSPA) The second edition of Essential Financial Techniques for Hospitality Managers: a practical approach remains a user friendly and hands-on introduction to finance and accounting in the hospitality industry.

Foodies and Food Tourism 9838 visits

ISBN: HBK 978-1-908999-99-3; PBK 978-1-910158-00-5

Food is an attraction that has matured into a highly sought-after niche market with distinct trip motivation, travel preferences and patterns. Foodies and Food Tourism supplies comprehensive new evidence and theory based overview of the phenomenon of food tourism and how it is being, or should be developed and marketed and understood.

Golf Tourism 2nd edition 8019 visits

Now in paperback!

ISBN: 978-1-908999-94-8 pbk; 978-1-908999-93-1 hbk

Since the first edition of this widely acclaimed text the landscape of golf tourism has changed considerably. A focus on family holidays has emerged, with an increased emphasis on the customization of vacations. Marketers are more inventive, packaging golf with wine, cycling, food and spas.

Researching Tourism, Leisure and Hospitality for your Dissertation 11718 visits

ISBN: 978-1-908999-90-0 HBK; 978-1-908999-91-7 PBK

Writing a dissertation can be a daunting topic - Researching Tourism, Leisure and Hospitality for your Dissertation is a unique text that takes away the stress, worry and confusion by providing a step-by-step, user friendly guide to all you need to know to successfully research and compile your dissertation.

Food and Drink: the cultural context 23358 visits

Edited by Donald Sloan, Oxford School of Hospitality Management, Oxford Brookes University, UK

ISBN: 978-1-908999-03-0 hardback; 978-1-908999-04-7 paperback

This is the first publication in the Oxford Gastronomica series. Oxford Gastronomica is a specialist centre for the study of food, drink and culture within the Oxford School of Hospitality Management at Oxford Brookes University.

Winning Meetings and Events for Your Venue 13885 visits

By Rob Davidson and Anthony Hyde

ISBN: 978-1-908999-86-3 pbk; 978-1-908999-88-7 hbk

Meetings and events are a major source of revenue for the venues that host them. But competition to win meetings and events is growing fast as new venues, large and small, are opening up all over the world and existing venues are expanding, refurbishing and modernizing their offer in order to increase their share of this lucrative market.

Contemporary Cases in Heritage : Volume 1 14358 visits

ISBN: 978-1-908999-54-2 hbk

Chapter extracts Contemporary Cases in Heritage: Volume 1 examines 9 international cases under the sections of Managing Heritage Sites, World Heritage Sites, and Heritage Tourism. Cases include: Festivals as Expressions of Heritage: A Viking Case Study, Ethnic Enclaves as Visitor Attractions: Singapore’s Little India, Managing Religious Heritage Attractions: The Case of Jerusalem, Challenges faced by heritage projects in a rapidly changing society: The case of Wutai Shan, China, Edinburgh WHS: A Heritage Case Study, Indigenous Tourism and Heritage: A Maori Case Study and more.

Principles and Practices of Bar and Beverage Management: The Drinks Handbook 27973 visits

ISBN: 978-1-908999-58-0 hbk

The bar and drinks business is hugely competitive. The key to success or failure between the many beverages and services offered in any bar is the employees who make, market, sell and serve them. Customer expectation and demand is constantly increasing and so it’s crucial for all staff to have comprehensive product knowledge and superior specialized service skills.


Conrad Hilton: Entrepreneurship, Innovation and the Making of the Global Hotel Industry 18146 visits

ISBN: 978-1-908999-43-6 pbk; 978-1-908999-42-9 hbk

This is the first book to rigorously introduce Conrad Hilton, the man, his life and career. It highlights and celebrates his achievements and establishes his importance as a global business pioneer, international statesman and celebrity. It ranges over the key aspects of his business philosophy and working methods – each offering a lesson in business excellence- to a conclusion bringing the Hilton story up to date and showing how a global business empire was built solidly upon the foundations he laid.

Music, Markets and Consumption 19964 visits

ISBN: 978-1-908999-52-8 pbk; 978-1-908999-51-1 hbk

"O'Reilly, Larsen, and Kubacki have created a marvellous book that brings their collective music- and marketing-related wisdom to bear on a number of valuable insights into the consumption of culture and the marketing of musical offerings. I especially appreciate their pervasive focus on music and how it resembles / differs from other areas of art and entertainment.

Marketing and Designing the Tourist Experience 15745 visits

ISBN: 978-1-908999-45-0 hbk; 978-1-908999-46-7 pbk


Principles and Practices of Bar and Beverage Management 18622 visits

ISBN: 978-1-908999-36-8 hbk; 978-1-908999-37-5 pbk

Principles and Practices of Bar and Beverage Management is a comprehensive text and resource book designed to explain the latest developments and new complexities of managing modern bars - be they stand alone or part of larger institutions such as hotels and resorts.

Revenue Management for Hospitality & Tourism 17547 visits

ISBN: 978-1-908999-48-1 HBK; 978-1-908999-49-8 PBK


Customer Service for Hospitality and Tourism 35147 visits

ISBN: 978-1-908999-33-7 HBK, 978-1-908999-34-4 PBK

Customer service is of critical importance for the tourism and hospitality sector now more than ever before as customers are looking to increase value for money and are less forgiving of mediocre service. However, despite its importance, quality customer service is the exception rather than the norm in many parts of the world.

Marketing Navigation 9725 visits

How to keep your marketing plan on course to implementation success

ISBN: 9781908999238 HB; 9781908999245 PB

Billions of dollars are lost every year from marketing plans that fail to get implemented properly. The risks around implementation are high and the challenges are many. This book draws upon fresh research, new technology and decades of experience to help marketers improve their chances of success.

Contemporary Cases in Sport Volume 1 16629 visits

edited by Alan Fyall and Brian Garrod

ISBN: 978-1-908999-21-4 hbk

Contemporary Cases in Sport: Volume 1 is the second in the Contemporary Cases Series. This is a series of texts which provides cases of consistent quality, focused specifically on the emerging fields of tourism, heritage, hospitality, leisure, retail, events and sport.

Green Growth and Travelism: letters from leaders 24067 visits

ISBN: 978-1-908999-17-7 HBK; 978-1-908999-18-4 PBK

IMPORTANT PRESS RELEASEClick here for more details Chapter extracts

Strategic Managerial Accounting: Hospitality, Tourism & Events Applications 6th edn 15958 visits

Tracy Jones, Helen Atkinson, Angela Lorenz with Peter Harris

ISBN: 978-1-908999-00-9 HBK; 978-1-908999-01-6 PBK

Strategic Managerial Accounting: Hospitality, Tourism & Events Applications 6edn explores the nature of these industry sectors and how these impact on the strategic managerial accounting (SMA) tools used by decision makers in the industry. Formerly known as Managerial Accounting in the Hospitality Industry by Harris and Hazzard, this new edition builds on this successful and well known text, retaining its practical approach and active learning style, extending to consider strategic management accounting and to include tourism and events management industry contexts.

The Economic Ascent of the Hotel Business 2/e 13667 visits

ISBN: Hbk 978-1-906884-66-6 Pbk 978-1-906884-67-3

"The Economic Ascent of the Hotel Business, Second Edition is an excellent piece of scholarship that industry participants would be well advised to consider in their strategic planning." Taken from Economic transformation drives Latin America’s lodging industry, An industry white paper, September 2013 Jones Lang La Salle "For someone as devoted to the business as me, it is fascinating.

Progress in Responsible Tourism 14 comments 23875 visits

Edited by Harold Goodwin and Xavier Font, Leeds Metropolitan University

New from the International Centre for Responsible Tourism and sponsored by Responsible Travel (www.responsibletravel.com) a twice yearly publication which will chronicle and debate progress in Responsible Tourism. This publication will provide a platform for industry professionals, policymakers, academics and those with research or practice to share.







Definitely Dubai: Destination Branding in Action 4810 visits

Collected hyperlinks

ISBN: CCO





Business Marketing: The Theory and Practice of B2B 17604 visits

Chris Fill, Fill Associates with Scot McKee, Birddog

ISBN: 978-1-906884-54-3 HBK; 978-1-906884-55-0 PBK

“Beware! Your view of B2B marketing will be quite different after reading this book. Chris & Scot provoke your thinking and stimulate questions in this important area of marketing.” Peter Williams CEng, Chartered Marketer, Senior Lecturer, Leeds Business School The once predictable world of business (B2B) marketing is changing.

Contemporary Cases in Tourism 66891 visits

Edited by Brian Garrod, Aberystwyth University and Alan Fyall, University of Central Florida

ISBN: 978-1-906884-53-6

Contemporary Cases in Tourism: Volume 1 presents 11 international case studies, collected under the headings of marketing tourism, sustainable tourism and niche tourism. Specific cases include: addressing climate change in the tourism industry, branding legacies arising from the South Africa FIFA 2010 World Cup, slow tourism, destination marketing of Dubai, farm tourism and many more.

2105 visits


Unicompartmental Arthroplasty with the Oxford Knee 9984 visits

John Goodfellow, John O'Connor, Christopher Dodd & David Murray

ISBN: 978-1-906884-78-9

"This excellent presentation gives a detailed history of the development and scientific principles behind the Oxford mobile bearing unicompartmental knee replacement. The elegant prose makes it very readable and the book presents a comprehensive review of the implant with good illustrations.

6309 visits


2460 visits


Food & Beverage Management 3/e 31289 visits

John Cousins, David Foskett & Andrew Pennington

ISBN: 978-1-906884-46-8 hbk; 9781906884260 pbk

Food and Beverage Management 3/e is a fantastic insight into the mechanics behind the all operational and management aspects of Food and Beverage. The range of this book is vast and covers an amalgamation of traditional styles and more modern techniques.

Contemporary Tourism: an international approach 20922 visits

Chris Cooper & C Michael Hall

ISBN: 978-1-906884-25-3 Pbk; 978-1-906884-51-2 Hbk

The study of tourism and indeed the tourism industry is changing constantly. Now in its second edition, Contemporary Tourism: an international approach presents a new and refreshing approach to the study of tourism, considering issues such as the changing world order, destination marketing, tourism ethics and pro-poor tourism.

Leadership and Entrepreneurship in the Hospitality Industry 24674 visits

Chris Sheppardson with Heather Gibson

ISBN: 978-1-906884-48-2

Many aspire to be leaders and entrepreneurs where they too could set the tone of business. This is particularly true in the hospitality industry where entrepreneurship is a dominant force, yet few people understand what it demands to be a leader in the sector.

Taking Responsibility for Tourism 2304 visits

Taking Responsibility for Tourism is about the globally vital necessity of realising sustainable tourism. It is a hugely important challenge to those who organise and sell travel and tourism, and those who consume it.

Taking Responsibility for Tourism 79460 visits

ISBN: 978-1-906884-40-6 HBK; 978-1-906884-39-0 PBK

Claim 15% off this title and read a free article from Progress ‘The Virgin Holidays Responsible Tourism Awards' Click here for details This is a vitally important book for academics, practitioners and policy makers.

Principles of Ecology and Management 25038 visits

International Challenges for Future Practitioners

ISBN: 978-1-906884-43-7 hbk; 978-1-906884-23-9 pbk

For more than a decade now, business gurus have been advising managers to embark upon the kinds of environmental processes that will allow their companies to survive and thrive in the face of a mounting ecological imperative. The big question for students of business is therefore not why companies should go green, but rather why so little progress has been achieved so far.

Profit Planning 3/e EXTENDED EDITION 24245 visits

for hospitality and tourism

ISBN: 978-1-908999-60-3 hbk; 978-1-908999-61-0 pbk


Key Issues in the Arts and Entertainment Industry 1 comment 57071 visits

Ben Walmsley

ISBN: 978-1-906884-20-8

The new publication Key Issues in the Arts and Entertainment Industry is an encyclopaedic line-up of burning topics, highly relevant for anyone working in the cultural sector in the 21st century. From a robust outline of the future of broadcasting to the “greening” of festivals, the collected essays are dynamic and thought-provoking and represent a must for anyone with a professional interest in the future of the arts and culture.

Marketing in Food, Hospitality, Tourism and Events 40514 visits

A Critical Approach

ISBN: 978-1-906884-52-9 hbk; 978-1-906884-22-2 pbk

"Beware! This is not a marketing text book – it is something much more useful and much more thought provoking. If you add only one new book to your reading lists this year you should make sure that it is this one. Then you must be prepared to go on the journey, which this critical approach will take you and your students.

Information for Booksellers and Libraries 29851 visits

For more information contact customerservice@goodfellowpublishers.com Distribution UK and rest of world (except USA) Marston Book Services PO Box 269 Abingdon Oxon OX14 4YN Tel: +44 (0) 1235 465550 or +44 (0) 1235 465522 Fax: +44 (0) 1235 465555 Email: trade.

SustainablePDFs 3151 visits

ISBN: ff36d148f5ccde6b9f244023e2299438


Responsible Hospitality 27349 visits

Theory and Practice

ISBN: 978-1-906884-42-0 hbk; 978-1-906884-19-2 pbk

“The first book to address management solutions available to the hospitality industry to take responsibility for their impacts beyond short term thinking or outsourcing guilt. Here’s the blueprint for hospitality industry leaders for years to come” Dr Xavier Font, Director of Studies International Centre for Responsible Tourism at Leeds Metropolitan University “This book is good and much needed!” Jan Peter Bergkvist, Owner and Senior Advisor at Sleepwell AB “Rich and diverse, like the hospitality industry.

Essential Financial Techniques for Hospitality Managers 25223 visits

A practical approach

ISBN: 978-1906884-16-1

"There is no doubt that this book can help you to become a better manager and I recommend this text for all managers in hospitality who need to manage the business finances responsibly and effectively." from the foreword by Paul Dukes, FCA,Chairman of the Hospitality Professionals Association (HOSPA) Essential Financial Techniques for Hospitality Managers: a practical approach is a user friendly and hands-on introduction to finance and accounting in the hospitality industry.

Tourism and Demography 53758 visits

ISBN: 978-1-906884-15-4

Demography is the most important external factor that will shape the future of the tourism. Current demographic trends will change the demand for tourism and the available workforces, which will fundamentally impact on how the industries are structured, how they operate, and how they develop in a sustainable manner.

GeoTourChapPDFs 3316 visits

ISBN: b07a2d96c95cc312dc1ef2a2c35be6c7


Global Geotourism Perspectives 30531 visits

ISBN: 978-1-906884-17-8

Geotourism is a vital part of the tourism agenda. It focuses on experiencing the earth’s geological features in a way that fosters environmental and cultural understanding, appreciation and conservation, and is locally beneficial. It is about creating a geotourism product that protects geoheritage, helps build communities, communicates and promotes geological heritage and engages a wide range of different people.

Understanding the Sustainable Development of Tourism 32892 visits

ISBN: 978-1-906884-13-0

"[this book provides]...a strong foundation upon which to build sustainable tourism curricula. ...a resource to inspire colleagues in tourism institutions around the world to advance the cause of sustainable tourism practices for generations to come.

Geotourism: the tourism of geology and landscape 55692 visits

ISBN: 978-1-906884-09-3

“Both (authors) obviously have a passion for the subject, and this is reflected in their consistent efforts to bring this segment of tourism to the forefront of knowledge in industry and academia... (and)..the authors of the various chapters in this book represent a nice melange of academics and practitioners.

Strategy for Tourism 46266 visits

ISBN: 978-1-906884-07-9

This text will be an invaluable aid for students seeking to understand strategy and its importance for success in tourism. Written in a highly accessible fashion with a range of international case studies and good diagrams, it provides a comprehensive coverage of all facets of strategy and strikes the right balance between theory and practice: A good read.

Contemporary Cases Online 43744 visits

An innovative, up to date and stimulating collection of case studies for all your learning, teaching and research needs.

ISBN: CCO

FREE sample case study. Click here to download the case 'Diversification into Farm Tourism Case Studies from Wales' Now available as instant downloads on Kindle and Kobo Contemporary Cases Online provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning.

Marketing Innovations for Sustainable Destinations 31492 visits

ISBN: 978-1-906884-05-5

The combined forces of growing competition, changing patterns of consumption, environmental factors and slowing economic growth mean that the next decade will provide a challenging environment for tourism marketing. Marketing Innovations for Sustainable Destinations is a collection of groundbreaking and stimulating chapters that explore innovative marketing operations, interactions and experiences, illustrating how each contributes to the sustainable development of destinations.

Conducting Research with Children and Adolescents 29207 visits

Design, Methods and Empirical Cases

ISBN: 978-1-906884-02-4

This book is designed as a definitive guide to the sensitive and significant area of researching with children. It is based on the key academic concepts in the field and summarises the seminal papers and salient ethics, access and engagement issues. It provides real and up to date examples of research projects that have been conducted with children" how they were planned and designed, how consent was achieved, how the data was collated and analysed and the "equipment" used to facilitate the process.

Contemporary Tourism Reviews 2 comments 44828 visits

Critical, state of the art, authoritative reviews written by leading thinkers and academics in the field providing flexible, current and topical information as an instant download.

ISBN: CTR

Now available as instant downloads on Kindle and Kobo What is the ideal way to introduce your students to key topic areas in Tourism? Or the fastest route to research areas that are outside of your particular specialties? Whether you are a student, researcher, lecturer, trainer, consultant, practitioner or policy-maker, the CTR series will provide you with immediate electronic access to all the information you will need to gain a firm understanding of a topic.

Tourism and Crime 31592 visits

Key Themes

ISBN: 978-1-906884-14-7

…this book is unique because it brings together tourism scholars, criminologists, and social scientists with diverse backgrounds. The result is a cohesive and comprehensive piece of work, which encourages a potentially fruitful dialogue between tourism studies and criminology.

Tourism & Political Change 41130 visits

Wantanee Suntikul & Richard Butler

ISBN: 978-1-906884-11-6

Tourism is a vital tool for political and economic change. Calls for boycotts by tourists of countries with undesirable political regimes, the use of tourism to initiate political discussions, increased pressure for fair trade, and the use of tourism for economic transformation all reflect the huge impact that tourist activity and the tourism industry has on political change.

Terms and Conditions of Purchase 26326 visits

When Will My Order Arrive? UK: 5- 7 days EU Surface: 2-3 weeks EU Air: 1-2 weeks Non EU Surface: 2-3 weeks Non EU Air: 1-2 weeks Middle East/Africa/Japan Surface: 4- 6 weeks Middle East/Africa/Japan Air: 2- 3 weeks These periods do not allow for any customs clearance difficulties that may arise (Non EU countries only) that are beyond our control.

Author Information 20582 visits

Goodfellow Publishers aims to offer authors a complete service through publishing in all media internationally. Our key aims are:

Marketing We believe that marketing should be effective and targeted directly to the book or multimedia buyer - whether they are students, faculty members, adopters for text books, individuals, managers or institutional buyers. We know that this can best be achieved by: Analysing each book and its intended users and preparing an individual marketing plan Using the author's knowledge and contacts fully Maximising accurate contact databases Attendance at key conferences and events Creative use of PR in selected media Having a creative approach to web based marketing- all our materials are fully XML tagged, searchable by all major search engines and search engine optimised at all times Ensuring that 'influencers' and subject leaders are aware of the book Connecting authors and their markets through feedback and development Ensuring availability of books internationally through all main bookstore and online retailers Delivery to Market To ensure that buyers can get materials in the form that they want we will market in a mixture of channels: Hard copy: Print on Demand (POD) technology allows us to make hard copy books available anywhere in the world in any quantity as customers require them e-Book delivery: through all major e-book suppliers internationally Online: where appropriate downloads of fully tagged high value versions or elements of any of our materials direct from our site using e-commerce and site license agreements We can back up materials we supply with podcasts, video and audio products as well as creating blogs and communities online for authors to communicate with their audience directly.

Author FAQs 10565 visits

How do I submit a proposal? Simply by downloading our proposal form and completing it with as much information as possible. What key information is necessary? Whilst the proposal form asks precise questions, the following are the main areas which require the most detail in order for us to have a clear idea of your proposed product.

The Origins of Hospitality and Tourism 45025 visits

ISBN: 978-1-906884-08-6

In The Origins of Hospitality and Tourism, Kevin O’Gorman provides a unique and rich analysis. His historical/philosophical approach invites the reader to share in a deep understanding of the terms by a thorough engagement with textual evidence from and about Classical Antiquity.

Goodfellow Publishers is a highly flexible multichannel international academic and professional publisher for Business and related areas. 149809 visits

We publish book and online projects with a range of authors internationally in Hospitality, Leisure, Tourism, Events and more general management.

Testimonials - what our authors say about us.... "You did say you were going to challenge the existing publishers and you certainly succeeded so far for me...Quite astonishing and very much appreciated!" Professor John Tribe, University of Surrey, UK and Editor of Annals of Tourism Research and author of Strategy For Tourism (Goodfellow Publishers) "For my part it has been a real pleasure to have worked on this book and I am seriously impressed in the way it has been handled by yourselves.

Welcome to our website. We are rapidly building our portfolio of new book and online products which will begin to feature on the site over the coming months. 12584 visits

In the meantime, if you wish to register, please do so using the 'create an account' button above. Please email us if you have projects, comments or suggestions you would like to discuss.

At Goodfellow Publishers we are committed to high quality international publishing across the business and media spectrum. Our core skills lie in understanding the shaping, positioning, packaging and marketing of high quality information products for the academic and professional sectors.

FAQ 25117 visits

What are your terms and conditions of purchase? Terms and Conditions of Purchase What is your privacy policy?

eBooks, eChapters and PDFs 1 comment 29152 visits

Immediate information in whatever format you want it

All of our published product is made available as PDFs, both as a whole books and as chapters.

Hard Copy Materials 14968 visits

One of our key values is that of innovation and to use all available technologies to maximum effect.

We are therefore proud to use the very latest print on demand technology for our books. The advantages of this are diverse – both commercially and environmentally as production times are vastly reduced from the standard 9 months, to 12 weeks or less.

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