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Hospitality management

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The Economic Ascent of the Hotel Business 2/e 44024 visits

Paul Slattery

ISBN: Hbk 978-1-906884-66-6 Pbk 978-1-906884-67-3

As featured in the The Times: "First in line: the hotel industry. The recession has changed the rules for a business that may be heading for consolidation"

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Responsible Hospitality 109705 visits

Theory and Practice

Rebecca Hawkins, Paulina Bohdanowicz

ISBN: 978-1-906884-42-0 hbk; 978-1-906884-19-2 pbk

The first book to bring together environmental theory and the responsible hospitality debate to define how far the industry has gone and what is left to achieve. It provides a genuine critique of the range of methods that have been developed by to address

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Principles of Festival Management 31965 visits

Chris Newbold, Jennie Jordan, Paul Kelly, Kristy Diaz

ISBN: 978-1-911396-82-6 HBK; 978-1-911396-83-3 PBK; 978-1-911396-84-0 eBook

A complete guide to developing and running a festival from inception to evaluation, covering all aspects of festival management and key central issues and contemporary debates.

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Leadership and Entrepreneurship in the Hospitality Industry 78322 visits

Chris Sheppardson with Heather Gibson

Chris Sheppardson Chess Partnership

ISBN: 978-1-906884-48-2 hbk; 978-1-906884-49-9 pbk

Many aspire to be leaders and entrepreneurs where they can set the tone of business. This is particularly true in the hospitality industry where entrepreneurship is a dominant force, yet few people understand what it demands to be a leader in the sector

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Responsible Sales and Service of Alcohol 49669 visits

for the tourism, hospitality and retail industries

James Murphy

ISBN: 978-1-910158-18-0 Hbk

Explains the complexities of alcohol and its' sale and supply, and examines the wide range of inter-related associated topics connected to the wider tourism, hospitality and retail industries.

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The Origins of Hospitality and Tourism 127786 visits

Kevin D O'Gorman

ISBN: 978-1-906884-08-6

'''The Origins of Hospitality and Tourism''' is an exciting new text about the true origins of hospitality and tourism, identifying how an understanding the past can inform modern approaches to hospitality and tourism management.

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Essential Financial Techniques for Hospitality Managers 78731 visits

A practical approach

Cathy Burgess

ISBN: 978-1906884-16-1

A user friendly and hands-on introduction to finance and accounting in the hospitality industry. A fully revised and updated second edition of the bestselling Guide to MoneyMatters for Hospitality Managers, it is a must-have companion for all managers

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International Tourism Futures 20179 visits

The Drivers and Impacts of Change

Clare Lade, Paul Strickland, Elspeth Frew, Paul Willard, Swati Nagpal, Sandra Cherro Osorio, Peter Vitartas

ISBN: 9781911635222 HBK: 9781911635239 PBK: 9781911635246 eBook

Examines influential factors such as the demographic, political, economic and technological changes, which will affect the nature, trends and participation in tourism, hospitality and events.

8162 visits


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Customer Service for Hospitality and Tourism 2nd edition 43711 visits

Simon Hudson, Louise Hudson

ISBN: HBK: 978-1-911396-45-1 PBK: 978-1-911396-46-8 EBOOK: 978-1-911396-47-5

A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer service, but also acts as a guidebook for those wishing to put this theory into practice.


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