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Event Impact Assessment 16363 visits

Theory and methods for event management and tourism

Donald Getz

ISBN: 978-1-911635-03-1 HBK; 978-1-911635-04-8 PBK; 978-1-911635-05-5 eBook

The first text to develop professionalism for IA and evaluation in these applied management fields.

Forthcoming title

The Spa Manager’s Essential Guide 3398 visits

Mike Wallace, Melanie Smith

ISBN: 9781911635192 hbk: 9781911635208 pbk; 9781911635215 eBook

Covers all the essential information on how to run a wellness, beauty or thermal spa operation successfully. It focuses on key areas including important spa management tools and systems, giving tips and advice on how spa managers should manage themselves and their teams to successfully operate a spa facility of any size.

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The Planning and Management of Responsible Urban Heritage Destinations in Asia 13406 visits

Dealing with Asian urbanization and tourism forces

Walter Jamieson, Richard Engelhardt

ISBN: 978-1-911396-58-1 Hbk; 978-1-911396-59-8 Pbk; 978-1-911396-60-4 eBook

Heritage in general, and in particular urban heritage in Asia, is at the focus of a perfect storm with populations growing rapidly in cities as the rate of urbanization continues to grow at an alarming rate. Together with populations increasing rapidly in cities as urbanization grows, there are ever larger numbers of tourists placing significant pressure on urban heritage resources.

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Reputation and Image Recovery for the Tourism Industry 20196 visits

Gabby Walters, Judith Mair

ISBN: 9781911396673 HBK; 9781911396680 PBK; 9781911396697 eBook

Via real life cases studies it contextualises the relevant theories on tourism, marketing and communication, and unpacks examples of best practice to illustrate how carefully managed response strategies can ensure the future survival of an organisation.

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Event Evaluation 28511 visits

Theory and methods for event management and tourism

Donald Getz

ISBN: 9781911396611 HBK; 9781911396659 PBK; 9781911396628 eBook

The first textbook and reference work on evaluation specifically for event management and event tourism. Drawing upon generic evaluation theory and methods, event and tourism research and real-world experiences, it provides the concepts and tools needed for establishment of a comprehensive evaluation system and the implementation of varied evaluation projects.

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Principles of Sustainable Project Management 12728 visits

Mohamed Salama

ISBN: 9781911396857 HBK; 9781911396864 PBK; 9781911396871 eBook

A unique approach to managing projects by combining the principles of sustainable management theory with the main processes and areas of knowledge in the currently established project management theory, in an applied context.

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Sustainable Value Creation in Hospitality 37244 visits

Guests on Earth

Elena Cavagnaro

ISBN: 9781911396376 HBK; 9781911396383 PBK; 9781911396390 eBook

Based on theory and practice it takes the student through the key issues focusing on the hospitality industry, particularly the hotel sector. It analyses environmental, economic and social value in the industry, and what can be done to maximise the good for all the stakeholders in the long term.

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Peer-to-Peer Accommodation Networks 39892 visits

Pushing the boundaries

Sara Dolnicar

ISBN: 9781911396512 HBK; 9781911396529 PBK; 9781911396536 Open Access eBook

The first book to present a new conceptual framework which offers an initial explanation for the continuing and rapid success of such 'disruptive innovators’ and their effects on the international hospitality industry

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Collaboration for Sustainable Tourism Development 24064 visits

Janne Liburd, Deborah Edwards

ISBN: 9781911635000 HBK; 9781911635017 PBK; 9781911635024 eBook

Explores the role of collaboration in tourism to sustain livelihoods, create profitable partnerships, and protect cultures and the environment.

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The Story of Hilton Hotels 14777 visits

'Little Americas'

Barbara Czyżewska

ISBN: 9781911396949 HBK; 9781911396956 PBK; 9781911396963 eBook

An informative historical analysis of the development of the company, as well an engaging narrative about Conrad Hilton himself. It analyses some of the key shifts in the area of hotel management including standardisation, asset-light models and delivering the customer experience.


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