The Story of Hilton Hotels
DOI: 10.23912/978-1-911396-7-96-3889 | ISBN: 9781911396949 |
Published: Dec 2019 | Component type: book |
Abstract
An informative historical analysis of the development of the company, as well an engaging narrative about Conrad Hilton himself. It analyses some of the key shifts in the area of hotel management including standardisation, asset-light models and delivering the customer experience.
Sample content
Contributors
- Barbara Czyżewska, University of West London (Author) https://orcid.org/0000-0001-9700-5139
Cite as
Czyżewska, 2019
Czyżewska, B. (2019) The Story of Hilton Hotels. Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/978-1-911396-7-96-3889
Chapters
Chapter 1 The Story of Dreaming Conrad (Czyżewska)
Chapter 2 The Story of Struggle Madrid (Czyżewska)
Chapter 3 The Story of Success Istanbul (Czyżewska)
Chapter 4 The Story of Defeat Havana (Czyżewska)
Chapter 5 The Story of Change London (Czyżewska)
Chapter 6 The Story Goes On (Czyżewska)
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