Customer Service for Hospitality and Tourism 4th edition
DOI: 10.23912/9781917433112 | ISBN: 9781917433112 |
Published: April 2025 | Component type: book |
Abstract
The fourth edition of this book – like those before - is easy to read, very current, and full of references to all the latest research. It contains brand new material on issues surrounding sustainability and AI in the context of customer services.
Contributors
- Simon Hudson, Endowed Chair in Tourism at the University of South Carolina, USA (Author)
- Louise Hudson, Freelance journalist (Author)
Cite as
Hudson & Hudson, 2025
Hudson, S. & Hudson, L. (2025) Customer Service for Hospitality and Tourism 4th edition. Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781917433112
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