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Resilient Tourism Management

Emmet McLoughlin

ISBN: 9781917433372 HBK; 9781917433389 PBK; 9781917433624 eBook PDF; 9781917433631 EPUB


About this book | Table of contents | About the authors | Buy now
In the wake of unprecedented global disruption, the tourism industry has been compelled to reassess, reimagine, and rebuild. Resilient Tourism Management offers a comprehensive academic exploration into how the tourism sector is navigating the complex realities of a post-pandemic world—balancing health imperatives with visitor satisfaction, adapting infrastructure, retooling marketing strategies, and embracing technology-driven transformation.

This volume brings together multidisciplinary insights on evolving traveller behaviour, sustainable and resilient tourism models, and the pivotal role of policy, innovation, and community engagement in recovery. Each chapter delves into critical themes—from reengineering tour operations and implementing contactless solutions, to fostering global reconnections and unpacking ethical dilemmas in crisis management—providing a nuanced understanding of both challenges and opportunities facing tourism professionals and researchers today.

Featuring forward-looking analysis and global case studies, Resilient Tourism Management is essential reading for academics, policymakers, industry leaders, and students seeking to contribute to a more adaptive, inclusive, and future-ready tourism landscape.

Publication: January 2026

Table of contents

Ch 1 - Adapting to the New Normal in Tourism Management; Ch 2 - Redefining Destination Planning and Development
Ch 3 - Navigating Evolved Tourism Marketing and Promotion; Ch 4 - Revamped Consumer Behavior in Tourism
Ch 5 - Health-Centric Hospitality Management and Service Quality; Ch 6 - Sustainability and Resilience in a New Tourism Era
Ch 7 - Economic Recovery and Policy Adjustments; Ch 8 - Crafting Post-Pandemic Tour Operations and Itineraries
Ch 9 - Technological Advancements and Immersive Experiences; Ch 10 - Entrepreneurial Endeavours in the Resilient Tourism Industry; Ch 11 - Global Reconnections and Tourism Trends; Ch 12 - Foodservice and Human Resources; Ch 13 – Reflections; Index

Table of contents

Ch 1 - Adapting to the New Normal in Tourism Management; Ch 2 - Redefining Destination Planning and Development
Ch 3 - Navigating Evolved Tourism Marketing and Promotion; Ch 4 - Revamped Consumer Behavior in Tourism
Ch 5 - Health-Centric Hospitality Management and Service Quality; Ch 6 - Sustainability and Resilience in a New Tourism Era
Ch 7 - Economic Recovery and Policy Adjustments; Ch 8 - Crafting Post-Pandemic Tour Operations and Itineraries
Ch 9 - Technological Advancements and Immersive Experiences; Ch 10 - Entrepreneurial Endeavours in the Resilient Tourism Industry; Ch 11 - Global Reconnections and Tourism Trends; Ch 12 - Foodservice and Human Resources; Ch 13 – Reflections; Index

About the authors

Dr Emmet McLoughlin is the Programme Director for BA (Hons) International Tourism Management and
Lecturer in Tourism and Events Management at Cardiff Metropolitan University, UK.

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