Reconfiguring Gender in the Service Industries
An Intersectoral Perspective
Evangelia Marinakou
ISBN: 9781911964117 Hbk; 9781911964322 PBK; 9781911964124 eBook; 9781911964131 ePub
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Reconfiguring Gender in the Service Industries: An Intersectoral Perspective offers a timely and critical examination of how gender shapes work, careers, organisational cultures and workplace experiences across four interconnected global service industries.
Adopting a distinctive multi-sector, intersectional and comparative perspective, the book explores gendered employment and mobility, leadership, professional identities, emotional labour, masculinity, career progression, workplace safety and sexual harassment across hospitality, tourism, events and transportation. It also considers how gender intersects with race, class, sexuality and migration, providing a more nuanced understanding of diversity and inequality within the global service economy.
Drawing on contemporary scholarship, international case studies, professional perspectives and original research from a team of international experts, the book critically evaluates diversity and inclusion policies and considers how organisations can move beyond representation towards meaningful and sustainable gender equity. Rather than focusing solely on documenting inequalities, it examines the practices, strategies and organisational changes that can contribute to more inclusive workplaces.
The book’s key contribution lies in bringing hospitality, tourism, events and transportation together within a single analytical framework, addressing a gap in existing literature while recognising the distinctive gendered dynamics of each sector.
Combining theoretical rigour with practical relevance, it is a must have reference for students, educators, researchers, industry professionals, HR and diversity practitioners, organisational leaders and policymakers interested in gender, diversity and work across the global service economy.
About the Editor: Evangelia (Lia) Marinakou is Principal Academic in HRM and Hospitality at Bournemouth University Business School, Bournemouth University, UK.
Due for publication March 2027
Adopting a distinctive multi-sector, intersectional and comparative perspective, the book explores gendered employment and mobility, leadership, professional identities, emotional labour, masculinity, career progression, workplace safety and sexual harassment across hospitality, tourism, events and transportation. It also considers how gender intersects with race, class, sexuality and migration, providing a more nuanced understanding of diversity and inequality within the global service economy.
Drawing on contemporary scholarship, international case studies, professional perspectives and original research from a team of international experts, the book critically evaluates diversity and inclusion policies and considers how organisations can move beyond representation towards meaningful and sustainable gender equity. Rather than focusing solely on documenting inequalities, it examines the practices, strategies and organisational changes that can contribute to more inclusive workplaces.
The book’s key contribution lies in bringing hospitality, tourism, events and transportation together within a single analytical framework, addressing a gap in existing literature while recognising the distinctive gendered dynamics of each sector.
Combining theoretical rigour with practical relevance, it is a must have reference for students, educators, researchers, industry professionals, HR and diversity practitioners, organisational leaders and policymakers interested in gender, diversity and work across the global service economy.
About the Editor: Evangelia (Lia) Marinakou is Principal Academic in HRM and Hospitality at Bournemouth University Business School, Bournemouth University, UK.
Due for publication March 2027