Resilient Tourism Management
Emmet McLoughlin
ISBN: 9781917433372 HBK; 9781917433389 PBK; 9781917433624 eBook PDF; 9781917433631 EPUB
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In the wake of unprecedented global disruption, the tourism industry has been compelled to reassess, reimagine, and rebuild. Resilient Tourism Management offers a comprehensive academic exploration into how the tourism sector is navigating the complex realities of a post-pandemic world—balancing health imperatives with visitor satisfaction, adapting infrastructure, retooling marketing strategies, and embracing technology-driven transformation.
This volume brings together multidisciplinary insights on evolving traveller behaviour, sustainable and resilient tourism models, and the pivotal role of policy, innovation, and community engagement in recovery. Each chapter delves into critical themes—from reengineering tour operations and implementing contactless solutions, to fostering global reconnections and unpacking ethical dilemmas in crisis management—providing a nuanced understanding of both challenges and opportunities facing tourism professionals and researchers today.
Featuring forward-looking analysis and global case studies, Resilient Tourism Management is essential reading for academics, policymakers, industry leaders, and students seeking to contribute to a more adaptive, inclusive, and future-ready tourism landscape.
“Dr McLoughlin has thoughtfully brought together diverse trends in tourists' health (particularly those resulting from a post-Covid world) and wellbeing, sustainability and the need for community involvement as well as the future of technology in managing tourism destinations and the tourist experience. He blends this together with must-know tools in marketing, risk management, stakeholder engagement and tech-enhanced personalisation. He has scattered practical tips and tools for the practitioner throughout the book, linking them to broader concepts of transparency, trust, good governance, empathy and so forth, allowing the reader to connect both where the sector needs to go, and practical steps on how to get there. This essential work provides both scholarly depth and practical insights for building resilient tourism systems capable of navigating our increasingly complex and uncertain global landscape."
Dr Alexandra Coghlan, Associate Professor, Griffith University, Australia
"Resilient Tourism Management provides a clear and timely solution to the challenges that are changing contemporary tourism. It is firmly grounded and future-oriented, providing an actionable paradigm for understanding how tourism systems can resist and adapt in situations of crisis and uncertainty. An accessible and accurate resource for students, policymakers, experts and tourism leaders looking for resilient approaches"
Alicia Orea-Giner, Rey Juan Carlos University, Spain
“This book offers a timely, insightful and research-informed examination of resilience in contemporary tourism. Blending theory with real-world practice and critical perspective, this book is an essential resource to undergraduate and postgraduate students, while remaining highly relevant to policymakers and industry practitioners."
Dr Anna Farmaki, Assistant Professor in Tourism Management, Cyprus University of Technology
Publication: February 2026
This volume brings together multidisciplinary insights on evolving traveller behaviour, sustainable and resilient tourism models, and the pivotal role of policy, innovation, and community engagement in recovery. Each chapter delves into critical themes—from reengineering tour operations and implementing contactless solutions, to fostering global reconnections and unpacking ethical dilemmas in crisis management—providing a nuanced understanding of both challenges and opportunities facing tourism professionals and researchers today.
Featuring forward-looking analysis and global case studies, Resilient Tourism Management is essential reading for academics, policymakers, industry leaders, and students seeking to contribute to a more adaptive, inclusive, and future-ready tourism landscape.
Reviews
“Dr McLoughlin has thoughtfully brought together diverse trends in tourists' health (particularly those resulting from a post-Covid world) and wellbeing, sustainability and the need for community involvement as well as the future of technology in managing tourism destinations and the tourist experience. He blends this together with must-know tools in marketing, risk management, stakeholder engagement and tech-enhanced personalisation. He has scattered practical tips and tools for the practitioner throughout the book, linking them to broader concepts of transparency, trust, good governance, empathy and so forth, allowing the reader to connect both where the sector needs to go, and practical steps on how to get there. This essential work provides both scholarly depth and practical insights for building resilient tourism systems capable of navigating our increasingly complex and uncertain global landscape."
Dr Alexandra Coghlan, Associate Professor, Griffith University, Australia
"Resilient Tourism Management provides a clear and timely solution to the challenges that are changing contemporary tourism. It is firmly grounded and future-oriented, providing an actionable paradigm for understanding how tourism systems can resist and adapt in situations of crisis and uncertainty. An accessible and accurate resource for students, policymakers, experts and tourism leaders looking for resilient approaches"
Alicia Orea-Giner, Rey Juan Carlos University, Spain
“This book offers a timely, insightful and research-informed examination of resilience in contemporary tourism. Blending theory with real-world practice and critical perspective, this book is an essential resource to undergraduate and postgraduate students, while remaining highly relevant to policymakers and industry practitioners."
Dr Anna Farmaki, Assistant Professor in Tourism Management, Cyprus University of Technology
Publication: February 2026
Table of contents
Ch 1 - Adapting to the New Normal in Tourism Management; Ch 2 - Redefining Destination Planning and DevelopmentCh 3 - Navigating Evolved Tourism Marketing and Promotion; Ch 4 - Revamped Consumer Behavior in Tourism
Ch 5 - Health-Centric Hospitality Management and Service Quality; Ch 6 - Sustainability and Resilience in a New Tourism Era
Ch 7 - Economic Recovery and Policy Adjustments; Ch 8 - Crafting Post-Pandemic Tour Operations and Itineraries
Ch 9 - Technological Advancements and Immersive Experiences; Ch 10 - Entrepreneurial Endeavours in the Resilient Tourism Industry; Ch 11 - Global Reconnections and Tourism Trends; Ch 12 - Foodservice and Human Resources; Ch 13 – Reflections; Index
Table of contents
Ch 1 - Adapting to the New Normal in Tourism Management; Ch 2 - Redefining Destination Planning and DevelopmentCh 3 - Navigating Evolved Tourism Marketing and Promotion; Ch 4 - Revamped Consumer Behavior in Tourism
Ch 5 - Health-Centric Hospitality Management and Service Quality; Ch 6 - Sustainability and Resilience in a New Tourism Era
Ch 7 - Economic Recovery and Policy Adjustments; Ch 8 - Crafting Post-Pandemic Tour Operations and Itineraries
Ch 9 - Technological Advancements and Immersive Experiences; Ch 10 - Entrepreneurial Endeavours in the Resilient Tourism Industry; Ch 11 - Global Reconnections and Tourism Trends; Ch 12 - Foodservice and Human Resources; Ch 13 – Reflections; Index
About the authors
Dr Emmet McLoughlin is the Programme Director for BA (Hons) International Tourism Management andLecturer in Tourism and Events Management at Cardiff Metropolitan University, UK.