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Textbooks

Now available for purchase!

Customer Service for Hospitality and Tourism 4th edition

Simon Hudson, Louise Hudson

ISBN: HBK: 9781917433112; PBK:9781917433105; EBOOK: 9781917433129; EPUB 9781917433136
Adobe DigitalEditions Ebook PDF format: £38.99

The fourth edition of this book – like those before - is easy to read, very current, and full of references to all the latest research. It contains brand new material on issues surrounding sustainability and AI in the context of customer services. [More]

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