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Hospitality > Tourism Management

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Artificial Intelligence in Hospitality and Tourism 13726 visits

Applications, Ethics and the Future of Intelligent Service

Pola Wang

ISBN: 9781917433877 HBK; 9781917433884 PBK; 9781917433891 PDF; 9781917433907 EPUB

This comprehensive textbook provides an in-depth exploration of artificial intelligence (AI) and its transformative impact on the hospitality and tourism sectors. Focusing on digital innovation, emerging trends, and responsible enterprise, it equips students with the knowledge and practical insights needed to navigate the evolving service industries shaped by AI technologies.

Now available for purchase!

Contemporary Issues for Events 592401 visits

Claire Drakeley, Tim Brown

ISBN: 9781915097866 Hbk; 9781915097873 Pbk; 9781917433181 eBook

9781915097866 Hbk; 9781915097873 Pbk; 9781917433181 eBook PDF; 9781917433198 eBook ePUB

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Entrepreneurship in Hospitality and Tourism 2nd edition 629580 visits

A global perspective

Levent Altinay, Anna Farmaki, Zaid Alrawadieh

ISBN: Hardback: 9781917433044 Paperback: 9781917433037 eBook: 9781917433051

A new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world. With a highly qualified international team of contributors, the editors clearly outline the key theoretical perspectives and go on to cover the various types of entrepreneurship.

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Artificial Intelligence (AI) in Tourism, Hospitality and Events 532001 visits

Revolutionising Experiences

Roya Rahimi, Nikolaos Stylos, Eva M. Navarro-López, Prashant Pillai

ISBN: 9781915097859 HBK; 9781915097842 PBK; 9781911635529 eBook; 9781911635536 ePUB

Provides in-depth insights, practical examples and best practices in the fields of tourism, hospitality and events. It goes beyond theoretical concepts and to explore the real-world implementation of AI technologies, highlighting their potential impact and benefits within the industry.

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Event Communication 545368 visits

Theory and Methods for Event Management and Tourism

Barbara Mazza

ISBN: 9781915097538 HBK; 9781915097545 PBK; 9781915097552 eBook

Effective communication is vital in event management. '''Event Communication: Theory and Methods for Event Management''' focuses attention on communication studies as applied to Event Management, through the whole event management process.

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Customer Service for Hospitality and Tourism 3rd edn 210143 visits

Simon Hudson, Louise Hudson

ISBN: 9781915097132 hbk; 9781915097149 pbk; 9781915097156 eBook

A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic.

Now available for purchase!

Smart Cities and Tourism 609802 visits

Co-creating experiences, challenges and opportunities

Dimitrios Buhalis, Babak Taheri, Roya Rahimi

ISBN: 9781915097088 HBK; 9781915097095 eBook

This edited volume provides a new insight for the current issues and opportunities in smart cities and related concepts in the next generation of urban evolution.

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Interpretation and Tour Leadership 413840 visits

Principles and Practices of Tour Guiding

Nimit Chowdhary, Monika Prakash

ISBN: 9781911635956 HBK; 9781911635963 PBK; 9781911635970 eBook 10.23912/9781911635956-4986 DOI

With a practical hands-on focus, it guides the reader through the key roles and responsibilities of a tour guide from interpretation techniques, leading visitors in difference scenarios, dealing tricky situations to setting up a tour guiding business.

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Researching Tourism, Leisure and Hospitality for Dissertations and Theses 2nd edition 394790 visits

Peter Mason

ISBN: 9781915097002 HBK;9781915097019 PBK; 9781915097026 eBook

A unique text that takes away the stress, worry and confusion by providing a step-by-step, user friendly guide to all you need to know to successfully research and compile your dissertation or thesis

Now available for purchase!

The Sharing Economy and the Tourism Industry 362920 visits

Perspectives, Opportunities and Challenges

Roya Rahimi, Babak Taheri, Dimitrios Buhalis

ISBN: 9781915097064 HBK; 9781915097071 eBook; DOI10.23912/9781915097064-4970

The sharing economy is at the centre of current debates involving new technologies, sustainability, big data and stakeholder engagement. This edited volume encourages new theoretical and empirical development on sharing economy studies in the service industries field.


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