digital

Forthcoming title

Artificial Intelligence in Hospitality and Tourism 2259 visits

Applications, Ethics and the Future of Intelligent Service

Pola Wang

ISBN: 9781917433877 HBK; 9781917433884 PBK; 9781917433891 PDF; 9781917433907 EPUB

This comprehensive textbook provides an in-depth exploration of artificial intelligence (AI) and its transformative impact on the hospitality and tourism sectors. Focusing on digital innovation, emerging trends, and responsible enterprise, it equips students with the knowledge and practical insights needed to navigate the evolving service industries shaped by AI technologies.

Now available for purchase!

International Tourism Futures 2nd edition 445844 visits

The Drivers and Impacts of Change

Clare Lade, Paul Strickland, Elspeth Frew, Paul Willard, Sandra Cherro Osorio, Astrid Nørfelt

ISBN: 9781915097941 PBK; 9781915097958 HBK; 9781915097965 eBook PDF; 9781915097972 eBook EPUB

Examines influential factors such as the demographic, political, economic and technological changes, which will affect the nature, trends and participation in tourism, hospitality and events

Now available for purchase!

Service Management Principles for Hospitality and Tourism in the Age of Digital Technology 4th edn 327960 visits

Jay Kandampully, David Solnet, Anil Bilgihan

ISBN: 9781915097705 PBK; 9781915097712 eBook

Guides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more.

Now available for purchase!

Sustainable and Collaborative Tourism in a Digital World 164718 visits

Alain Decrop, Antonia Correia, Alan Fyall, Metin Kozak

ISBN: 9781911635765 HBK; 9781911635772 PBK; 9781911635789 eBook

Presents theories, methods and results for enhancing techniques for more sustainable marketing and explores how sharing practices in business raises new social challenges and the ethical questions that arise as a consequence.