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Hospitality

Now available for purchase!

Profit Planning 3/e EXTENDED EDITION 58670 visits

for hospitality and tourism

Peter Harris

ISBN: 978-1-908999-60-3 hbk; 978-1-908999-61-0 pbk

A complete guide to using key managerial accounting techniques for planning, controlling and improving profitability at the business property level - the “cutting-edge” of routine decision making.

Forthcoming title

Reputation and Image Recovery for the Tourism Industry 2541 visits

Gabrielle Walters, Judith Mair

ISBN: 9781911396673 HBK; 9781911396680 PBK; 9781911396697 eBook

Via real life cases studies it contextualises the relevant theories on tourism, marketing and communication, and unpacks examples of best practice to illustrate how carefully managed response strategies can ensure the future survival of an organisation.

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Event Evaluation 5071 visits

Theory and methods for event management and tourism

Donald Getz

ISBN: 9781911396611 HBK; 9781911396659 PBK; 9781911396628 eBook

The first textbook and reference work on evaluation specifically for event management and event tourism. Drawing upon generic evaluation theory and methods, event and tourism research and real-world experiences, it provides the concepts and tools needed for establishment of a comprehensive evaluation system and the implementation of varied evaluation projects.

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Sustainable Value Creation in Hospitality 14811 visits

Guests on Earth

Elena Cavagnaro

ISBN: 9781911396376 HBK; 9781911396383 PBK; 9781911396390 eBook

ased on theory and practice it takes the student through the key issues focusing on the hospitality industry, particularly the hotel sector. It analyses environmental, economic and social value in the industry, and what can be done to maximise the good for all the stakeholders in the long term.

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Peer-to-Peer Accommodation Networks 20180 visits

Pushing the boundaries

Sara Dolnicar

ISBN: 9781911396512 HBK; 9781911396529 PBK; 9781911396536 Open Access eBook

The first book to present a new conceptual framework which offers an initial explanation for the continuing and rapid success of such 'disruptive innovators’ and their effects on the international hospitality industry

Forthcoming title

The Story of Hilton Hotels 304 visits

'Little Americas'

Barbara Czyzewska

ISBN: 9781911396796 HBK; 9781911396802 PBK; 9781911396819 eBook

An informative historical analysis of the development of the company, as well an engaging narrative about Conrad Hilton himself. It analyses some of the key shifts in the area of hotel management including standardisation, asset-light models and delivering the customer experience.

Forthcoming title

Event Stakeholders 990 visits

Theory and methods for event management and tourism

Mathilda van Niekerk, Donald Getz

ISBN: 9781911396635 HBK; 9781911396666 PBK; 9781911396642 eBook

Focuses on stakeholder theory applied to event management and goes beyond traditional approaches by treating event management as an applied field.

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How to Buy and Manage Your Own Hotel 29886 visits

4th edition

Miles Quest, Peter Nannestad

ISBN: 978-1-910158-21-0 hbk; 978-1-910158-22-7 pbk

A clear toolkit and action plan for those looking to make the leap to buying their own hotel, from getting the initial finances in place, to successful marketing techniques and staffing issues

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Contemporary Issues in Food Supply Chain Management 19803 visits

Jane Eastham, Luis Kluwe Aguiar, Simon Thelwell

ISBN: 9781911396093 HBK; 9781911396109 PBK; 9781911396116 eBook

This vital new text offers a holistic view of the factors affecting the different tiers of sustainability, public health, poverty, security and production within the food supply chain. With contributions from international experts in the field, it takes particular emphasis on growing populations and the deployment of agricultural land for uses other than food.

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Talent Management in Hospitality and Tourism 23180 visits

Susan Horner

ISBN: 978-1-910158-66-1 HBK; 978-1-910158-67-8 PBK; 978-1-910158-68-5 eBook

Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective.


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