Hospitality management > Tourism
 | Now available for purchase! Principles of Festival Management 320827 visitsChris Newbold, Jennie Jordan, Paul Kelly, Kristy DiazISBN: 978-1-911396-82-6 HBK; 978-1-911396-83-3 PBK; 978-1-911396-84-0 eBookA complete guide to developing and running a festival from inception to evaluation, covering all aspects of festival management and key central issues and contemporary debates. |
 | Now available for purchase! The Origins of Hospitality and Tourism 426942 visitsKevin D O'GormanISBN: 978-1-906884-08-6'''The Origins of Hospitality and Tourism''' is an exciting new text about the true origins of hospitality and tourism, identifying how an understanding the past can inform modern approaches to hospitality and tourism management. |
 | Now available for purchase! Customer Service for Hospitality and Tourism 4th edition 304915 visitsSimon Hudson, Louise HudsonISBN: HBK: 9781917433112; PBK:9781917433105; EBOOK: 9781917433129; EPUB 9781917433136The fourth edition of this book – like those before - is easy to read, very current, and full of references to all the latest research. It contains brand new material on issues surrounding sustainability and AI in the context of customer services. |
 | Now available for purchase! Customer Service for Hospitality and Tourism 2nd edition 228853 visitsSimon Hudson, Louise HudsonISBN: HBK: 978-1-911396-45-1 PBK: 978-1-911396-46-8 EBOOK: 978-1-911396-47-5A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer service, but also acts as a guidebook for those wishing to put this theory into practice. |
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