The first text to present a system for crowd management which integrates security with the other concerns for the health and safety for crowds, looking at the theories and practices of the management processes, plans, monitoring and evaluation of crowds.

An up-to-date and relevant reference guide to accounting for decision making in the hospitality, tourism and leisure industries. It's a user-friendly and easy to follow style is based on the author's extensive first-hand experience of working with and delivering training in the sector.