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Hospitality studies > Management

Now available for purchase!

The Story of Hilton Hotels 13824 visits

'Little Americas'

Barbara Czyżewska

ISBN: 9781911396949 HBK; 9781911396956 PBK; 9781911396963 eBook

An informative historical analysis of the development of the company, as well an engaging narrative about Conrad Hilton himself. It analyses some of the key shifts in the area of hotel management including standardisation, asset-light models and delivering the customer experience.


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