Tourism > Hospitality Case Studies
 | Now available for purchase! Sustainable Value Creation in Hospitality 2nd edition 117373 visitsGuests on EarthElena CavagnaroISBN: 9781915097880 PBK; 9781917433075 HBK; 9781917433082 E-book PDF; 9781917433099 ePUBBased on theory and practice it takes the student through the key issues focusing on the hospitality industry, particularly the hotel sector. It analyses environmental, economic and social value in the industry, and what can be done to maximise the good for all the stakeholders in the long term. |
 | Forthcoming title Artificial Intelligence (AI) in Tourism, Hospitality and Events 73199 visitsRevolutionising ExperiencesRoya Rahimi, Nikolaos Stylos, Eva M. Navarro-López, Prashant PillaiISBN: 9781915097859 HBK; 9781915097842 PBK; 9781911635529 eBookProvides in-depth insights, practical examples and best practices in the fields of tourism, hospitality and events. It goes beyond theoretical concepts and to explore the real-world implementation of AI technologies, highlighting their potential impact and benefits within the industry. |
 | Now available for purchase! Contemporary Cases Online 251672 visitsAn innovative, up to date and stimulating collection of case studies for all your learning, teaching and research needs.Editors in chief: Dr Alan Fyall and Dr Brian GarrodISBN: CCOContemporary Cases Online''' provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning. |
 | Now available for purchase! Customer Service for Hospitality and Tourism 4th edition 71493 visitsSimon Hudson, Louise HudsonISBN: HBK: 9781917433112; PBK:9781917433105; EBOOK: 9781917433129; EPUB 9781917433136The fourth edition of this book – like those before - is easy to read, very current, and full of references to all the latest research. It contains brand new material on issues surrounding sustainability and AI in the context of customer services. |