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Reputation and Image Recovery for the Tourism Industry 16801 visits

Gabby Walters, Judith Mair

ISBN: 9781911396673 HBK; 9781911396680 PBK; 9781911396697 eBook

Via real life cases studies it contextualises the relevant theories on tourism, marketing and communication, and unpacks examples of best practice to illustrate how carefully managed response strategies can ensure the future survival of an organisation.

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Peer-to-Peer Accommodation Networks 37149 visits

Pushing the boundaries

Sara Dolnicar

ISBN: 9781911396512 HBK; 9781911396529 PBK; 9781911396536 Open Access eBook

The first book to present a new conceptual framework which offers an initial explanation for the continuing and rapid success of such 'disruptive innovators’ and their effects on the international hospitality industry

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The Story of Hilton Hotels 10711 visits

'Little Americas'

Barbara Czyżewska

ISBN: 9781911396949 HBK; 9781911396956 PBK; 9781911396963 eBook

An informative historical analysis of the development of the company, as well an engaging narrative about Conrad Hilton himself. It analyses some of the key shifts in the area of hotel management including standardisation, asset-light models and delivering the customer experience.

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Strategy for Tourism 2nd edition 23591 visits

John Tribe

ISBN: 978-1-910158-61-6 HBK; 978-1-910158-62-3 PBK; 978-1-910158-63-0 eBook

Fully revised and updated, this bestselling text uses an international focus to explain strategic management, analysis and implementation specifically in the tourism industry.

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The Meaning of Luxury in Tourism, Hospitality and Events 30464 visits

John Swarbrooke

ISBN: 9781911396062 HBK; 9781911396079 PBK; 9781911396086 eBook

Examines the concept of luxury and its meaning across tourism, events and hospitality globally

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Geography of Tourism 16549 visits

Image, Impacts and Issues

Peter Mason

ISBN: 9781911396420HBK; 9781911396437 PBK; 9781911396444 eBook

Provides both an awareness of the spatial nature of tourism by means of a geographical perspective, and also offers significant critical analysis of major contemporary geographical themes and issues that relate to tourism.

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Talent Management in Hospitality and Tourism 32201 visits

Susan Horner

ISBN: 978-1-910158-66-1 HBK; 978-1-910158-67-8 PBK; 978-1-910158-68-5 eBook

Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective.

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Indigenous Tourism 16784 visits

Cases from Australia and New Zealand

Michelle Whitford, Lisa Ruhanen, Anna Carr

ISBN: 9781911396406 HBK; 9781911635284 PBK; 9781911396413 eBook

A collection of unique case studies focusing on issues pertaining to Indigenous tourism planning and development in arguably two of the world’s leading Indigenous tourism destinations.

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Tourism & Political Change 2nd edition 21964 visits

Richard Butler, Wantanee Suntikul

ISBN: 9781910158814 hbk; 9781910158821 pbk; 9781910158838 eBook

Tourism is a vital tool for political and economic change. Calls for boycotts by tourists of countries reflect the huge impact that tourist activity and the tourism industry has on political change.

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Youth Employment in Tourism and Hospitality 44556 visits

A critical review

Andreas Walmsley

ISBN: 978-1-910158-36-4 hbk; 978-1-910158-37-1 pbk

The first comprehensive overview of key concepts, theories and knowledge relating to youth employment in the Tourism and Hospitality sectors.


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