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Hospitality management

Now available for purchase!

Profit Planning 3/e EXTENDED EDITION 74608 visits

for hospitality and tourism

Peter Harris

ISBN: 978-1-908999-60-3 hbk; 978-1-908999-61-0 pbk

A complete guide to using key managerial accounting techniques for planning, controlling and improving profitability at the business property level - the “cutting-edge” of routine decision making.

Forthcoming title

Hotel Housekeeping Management 576 visits

An international perspective

Jayanti Jayanti

ISBN: 9781911635543 hbk; 9781911635550 pbk; 9781911635567 eBook

A comprehensive hands-on guide to this vital role in the operation of a hotel. With insights from international industry experts and real-life case studies, it provides the reader with a comprehensive how-to guide to all elements of this essential role as well as the theoretical foundations and operational techniques.

Forthcoming title

Food and Beverage Management 6th edition 1950 visits

For the hospitality, tourism and event industries

John Cousins, David Foskett, David Graham, Amy Hollier

ISBN: 978-1-915097-25-5 HBK; 978-1-915097-26-2 PBK; 978-1-915097-27-9 eBook

This 6th edition has been updated and revised to take account of current trends within education and the HLT industries, including changes brought about by COVID and Brexit, as well the impact of the increasing use kitchen/service robotics, changes to allergen regulations and issues of sustainability and business ethics.

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Customer Service for Hospitality and Tourism 3rd edn 6104 visits

Simon Hudson, Louise Hudson

ISBN: 9781915097132 hbk; 9781915097149 pbk; 9781915097156 eBook

A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic.

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Researching Tourism, Leisure and Hospitality for Dissertations and Theses 2nd edition 4862 visits

Peter Mason

ISBN: 9781915097002 HBK;9781915097019 PBK; 9781915097026 eBook

A unique text that takes away the stress, worry and confusion by providing a step-by-step, user friendly guide to all you need to know to successfully research and compile your dissertation or thesis

Forthcoming title

Wellness Management in Hospitality and Tourism 1922 visits

Bendegul Okumus, Heather Linton-Kelly

ISBN: 978-1-915097-24-8 HBK; 978-1-915097-22-4PBK; 978-1-915097-23-1 eBook

The first text that studies the science behind the trends and look at every aspect of wellness across the tourism and hospitality industries. It provides students with the skills and knowledge to become a leader in the development of this new wave of exciting, nutritious, safe and profitable wellness products, services and practices.

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The Spa Manager’s Essential Guide 22063 visits

Mike Wallace, Melanie Smith

ISBN: 9781911635192 hbk: 9781911635208 pbk; 9781911635215 eBook

Covers all the essential information on how to run a wellness, beauty or thermal spa operation successfully. It focuses on key areas including important spa management tools and systems, giving tips and advice on how spa managers should manage themselves and their teams to successfully operate a spa facility of any size.

Now available for purchase!

Reputation and Image Recovery for the Tourism Industry 34320 visits

Gabby Walters, Judith Mair

ISBN: 9781911396673 HBK; 9781911396680 PBK; 9781911396697 eBook

Via real life cases studies it contextualises the relevant theories on tourism, marketing and communication, and unpacks examples of best practice to illustrate how carefully managed response strategies can ensure the future survival of an organisation.

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Sustainable Value Creation in Hospitality 48916 visits

Guests on Earth

Elena Cavagnaro

ISBN: 9781911396376 HBK; 9781911396383 PBK; 9781911396390 eBook

Based on theory and practice it takes the student through the key issues focusing on the hospitality industry, particularly the hotel sector. It analyses environmental, economic and social value in the industry, and what can be done to maximise the good for all the stakeholders in the long term.

Now available for purchase!

Peer-to-Peer Accommodation Networks 80433 visits

Pushing the boundaries

Sara Dolnicar

ISBN: 9781911396512 HBK; 9781911396529 PBK; 9781911396536 Open Access eBook

The first book to present a new conceptual framework which offers an initial explanation for the continuing and rapid success of such 'disruptive innovators’ and their effects on the international hospitality industry


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