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Profit Planning 3/e EXTENDED EDITION 151396 visits

for hospitality and tourism

Peter Harris

ISBN: 978-1-908999-60-3 hbk; 978-1-908999-61-0 pbk

A complete guide to using key managerial accounting techniques for planning, controlling and improving profitability at the business property level - the “cutting-edge” of routine decision making.

Forthcoming title

Entrepreneurship in Hospitality and Tourism 2nd edition 14340 visits

A global perspective

Levent Altinay, Anna Farmaki, Zaid Alrawadieh

ISBN: Hardback: 9781917433044 Paperback: 9781917433037 eBook: 9781917433051

A new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world. With a highly qualified international team of contributors, the editors clearly outline the key theoretical perspectives and go on to cover the various types of entrepreneurship.

Forthcoming title

Coaching and Mentoring in Tourism, Hospitality and Events 68200 visits

Diana Clayton, Judie M Gannon, Anna Klenert

ISBN: 9781915097743 HBK; 9781915097729 PBK; 9781915097750 eBook

A comprehensive exploration of mentoring and coaching and its’ application within the THE industries.

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Event Communication 132652 visits

Theory and Methods for Event Management and Tourism

Barbara Mazza

ISBN: 9781915097538 HBK; 9781915097545 PBK; 9781915097552 eBook

Effective communication is vital in event management. '''Event Communication: Theory and Methods for Event Management''' focuses attention on communication studies as applied to Event Management, through the whole event management process.

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Hotel Housekeeping Management 81942 visits

Changing trends and developments

Jayanti Jayanti

ISBN: 9781911635543 hbk; 9781911635550 pbk; 9781911635567 eBook

A comprehensive hands-on guide to this vital role in the operation of a hotel. With insights from international industry experts and real-life case studies, it provides the reader with a comprehensive how-to guide to all elements of this essential role as well as the theoretical foundations and operational techniques.

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Food and Beverage Management 6th edition 96541 visits

For the hospitality, tourism and event industries

John Cousins, David Foskett, David Graham, Amy Hollier

ISBN: 978-1-915097-25-5 HBK; 978-1-915097-26-2 PBK; 978-1-915097-27-9 eBook

This 6th edition has been updated and revised to take account of current trends within education and the HLT industries, including changes brought about by COVID and Brexit, as well the impact of the increasing use kitchen/service robotics, changes to allergen regulations and issues of sustainability and business ethics.

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Customer Service for Hospitality and Tourism 3rd edn 105307 visits

Simon Hudson, Louise Hudson

ISBN: 9781915097132 hbk; 9781915097149 pbk; 9781915097156 eBook

A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic.

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Smart Cities and Tourism 124600 visits

Co-creating experiences, challenges and opportunities

Dimitrios Buhalis, Babak Taheri, Roya Rahimi

ISBN: 9781915097088 HBK; 9781915097095 eBook

This edited volume provides a new insight for the current issues and opportunities in smart cities and related concepts in the next generation of urban evolution.

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Events Management 112850 visits

Principles and Practice 4th edition

Razaq Raj, Tahir Rashid

ISBN: 9781915097194 PBK; 9781915097217 HBK; 9781915097200 eBook

Fully revised and updated and includes two new chapters. Packed with case studies, both in-text and online, it takes the reader through the whole process of events management.

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Interpretation and Tour Leadership 94153 visits

Principles and Practices of Tour Guiding

Nimit Chowdhary, Monika Prakash

ISBN: 9781911635956 HBK; 9781911635963 PBK; 9781911635970 eBook 10.23912/9781911635956-4986 DOI

With a practical hands-on focus, it guides the reader through the key roles and responsibilities of a tour guide from interpretation techniques, leading visitors in difference scenarios, dealing tricky situations to setting up a tour guiding business.


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