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The Story of Hilton Hotels 17746 visits

'Little Americas'

Barbara Czyżewska

ISBN: 9781911396949 HBK; 9781911396956 PBK; 9781911396963 eBook

An informative historical analysis of the development of the company, as well an engaging narrative about Conrad Hilton himself. It analyses some of the key shifts in the area of hotel management including standardisation, asset-light models and delivering the customer experience.

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Event Stakeholders 25341 visits

Theory and methods for event management and tourism

Mathilda van Niekerk, Donald Getz

ISBN: 9781911396635 HBK; 9781911396666 PBK; 9781911396642 eBook

Focuses on stakeholder theory applied to event management and goes beyond traditional approaches by treating event management as an applied field.

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Principles of Festival Management 12052 visits

Chris Newbold, Jennie Jordan, Paul Kelly, Kristy Diaz

ISBN: 978-1-911396-82-6 HBK; 978-1-911396-83-3 PBK; 978-1-911396-84-0 eBook

A complete guide to developing and running a festival from inception to evaluation, covering all aspects of festival management and key central issues and contemporary debates.

Forthcoming title

Knowledge Management in Event Organisations 124 visits

Theory and Methods for Event Management and Tourism

Raphaela Stadler

ISBN: 9781911635444 HBK; 9781911635451 PBK; 9781911635468 eBook

Provides an in-depth understanding of the challenging nature of events, where knowledge needs to be created and shared both pre-event and during the event, as well as stored effectively post-event. Generic KM frameworks and models are introduced, applied and adapted in order for event organisers to avoid ‘reinventing the wheel’ each year.

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Crowd Management 18734 visits

Risk, security and health

William O'Toole, Dr Stephen Luke, Travis Semmens, Jason Brown, Andrew Tatrai

ISBN: 978-1-911396-88-8 HBK; 978-1-911396-89-5 PBK; 978-1-911396-90-1 eBook

The first text to present a system for crowd management which integrates security with the other concerns for the health and safety for crowds, looking at the theories and practices of the management processes, plans, monitoring and evaluation of crowds.

Forthcoming title

Management Accounting for the Hospitality, Tourism and Leisure Industries 3rd edition 11946 visits

A Strategic Approach

Debra Adams

ISBN: 9781911396703 HBK; 9781911396710 PBK; 9781911396727 eBook

An up-to-date and relevant reference guide to accounting for decision making in the hospitality, tourism and leisure industries. Its’ user-friendly and easy to follow style is based on the author’s extensive first-hand experience of working with and delivering training in the sector.


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