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Chapter 5 Are You Aware of What You Share With a Third Party Internet Site

DOI: 10.23912/9781911396376-3865

ISBN: 9781911396376

Published: January 2018

Component type: chapter

Published in: Sustainable Value Creation in Hospitality

Parent DOI: 10.23912/9781911396376-3447



Suppose you book a hotel room in Amsterdam via Booking.com, for example, for the nights of 25 and 26 August. What happens to the information you send to Booking.com in this seemingly innocent process via the Internet? And what are the consequences for a hotel when you book a room through a so-called Third-Party Internet site (TPI), instead of the hotel’s own website? These two questions are central to this chapter. The point we wish to make is that the relationship between TPIs and users on the one hand, and TPIs and hotels on the other, is gradually becoming more focused on the former. This situation leads to sustainability challenges that need to be addressed.


  • Marit de Vries, NHL Stenden University of Applied Sciences (Author)
  • Niels van Felius, NHL Stenden University of Applied Sciences (Author)
  • Elena Cavagnaro, NHL Stenden University of Applied Sciences (Author) https://orcid.org/0000-0002-5347-2509

For the source title:

Cite as

Vries, Felius & Cavagnaro, 2018

Vries, M.d., Felius, N.v. & Cavagnaro, E. (2018) "Chapter 5 Are You Aware of What You Share With a Third Party Internet Site" In: Cavagnaro, E. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911396376-3865


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Published in Sustainable Value Creation in Hospitality

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