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Hospitality > Tourism Management

Forthcoming title

Entrepreneurship in Hospitality and Tourism 2nd edition 4243 visits

A global perspective

Levent Altinay, Anna Farmaki, Zaid Alrawadieh

ISBN: Hardback: 9781917433044 Paperback: 9781917433037 eBook: 9781917433051

A new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world. With a highly qualified international team of contributors, the editors clearly outline the key theoretical perspectives and go on to cover the various types of entrepreneurship.

Now available for purchase!

Event Communication 119865 visits

Theory and Methods for Event Management and Tourism

Barbara Mazza

ISBN: 9781915097538 HBK; 9781915097545 PBK; 9781915097552 eBook

Effective communication is vital in event management. '''Event Communication: Theory and Methods for Event Management''' focuses attention on communication studies as applied to Event Management, through the whole event management process.

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Customer Service for Hospitality and Tourism 3rd edn 93189 visits

Simon Hudson, Louise Hudson

ISBN: 9781915097132 hbk; 9781915097149 pbk; 9781915097156 eBook

A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic.

Now available for purchase!

Smart Cities and Tourism 112526 visits

Co-creating experiences, challenges and opportunities

Dimitrios Buhalis, Babak Taheri, Roya Rahimi

ISBN: 9781915097088 HBK; 9781915097095 eBook

This edited volume provides a new insight for the current issues and opportunities in smart cities and related concepts in the next generation of urban evolution.

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Interpretation and Tour Leadership 84020 visits

Principles and Practices of Tour Guiding

Nimit Chowdhary, Monika Prakash

ISBN: 9781911635956 HBK; 9781911635963 PBK; 9781911635970 eBook 10.23912/9781911635956-4986 DOI

With a practical hands-on focus, it guides the reader through the key roles and responsibilities of a tour guide from interpretation techniques, leading visitors in difference scenarios, dealing tricky situations to setting up a tour guiding business.

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Researching Tourism, Leisure and Hospitality for Dissertations and Theses 2nd edition 67946 visits

Peter Mason

ISBN: 9781915097002 HBK;9781915097019 PBK; 9781915097026 eBook

A unique text that takes away the stress, worry and confusion by providing a step-by-step, user friendly guide to all you need to know to successfully research and compile your dissertation or thesis

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The Sharing Economy and the Tourism Industry 68408 visits

Perspectives, Opportunities and Challenges

Roya Rahimi, Babak Taheri, Dimitrios Buhalis

ISBN: 9781915097064 HBK; 9781915097071 eBook; DOI10.23912/9781915097064-4970

The sharing economy is at the centre of current debates involving new technologies, sustainability, big data and stakeholder engagement. This edited volume encourages new theoretical and empirical development on sharing economy studies in the service industries field.

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Wellness Management in Hospitality and Tourism 65262 visits

Bendegul Okumus, Heather Linton Kelly

ISBN: 978-1-915097-24-8 HBK; 978-1-915097-22-4PBK; 978-1-915097-23-1 eBook 978-1-915097-37-8 ePUB

The first text that studies the science behind the trends and look at every aspect of wellness across the tourism and hospitality industries. It provides students with the skills and knowledge to become a leader in the development of this new wave of exciting, nutritious, safe and profitable wellness products, services and practices.

Now available for purchase!

Reputation and Image Recovery for the Tourism Industry 113868 visits

Gabby Walters, Judith Mair

ISBN: 9781911396673 HBK; 9781911396680 PBK; 9781911396697 eBook

Via real life cases studies it contextualises the relevant theories on tourism, marketing and communication, and unpacks examples of best practice to illustrate how carefully managed response strategies can ensure the future survival of an organisation.

Now available for purchase!

Peer-to-Peer Accommodation Networks 149211 visits

Pushing the boundaries

Sara Dolnicar

ISBN: 9781911396512 HBK; 9781911396529 PBK; 9781911396536 Open Access eBook

The first book to present a new conceptual framework which offers an initial explanation for the continuing and rapid success of such 'disruptive innovators’ and their effects on the international hospitality industry


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