Hospitality management > Tourism
 | Now available for purchase! Marketing in Food, Hospitality, Tourism and Events 240006 visitsA Critical ApproachRichard Tresidder, Craig HirstISBN: 978-1-906884-52-9 hbk; 978-1-906884-22-2 pbkA unique and critical insight into the marketing process and begins a debate about the nature of the contemporary Food, Tourism, Events & Hospitality industries. |
 | Now available for purchase! Responsible Hospitality 216934 visitsTheory and PracticeRebecca Hawkins, Paulina BohdanowiczISBN: 978-1-906884-42-0 hbk; 978-1-906884-19-2 pbkThe first book to bring together environmental theory and the responsible hospitality debate to define how far the industry has gone and what is left to achieve. It provides a genuine critique of the range of methods that have been developed by to address |
 | Now available for purchase! Principles of Festival Management 114580 visitsChris Newbold, Jennie Jordan, Paul Kelly, Kristy DiazISBN: 978-1-911396-82-6 HBK; 978-1-911396-83-3 PBK; 978-1-911396-84-0 eBookA complete guide to developing and running a festival from inception to evaluation, covering all aspects of festival management and key central issues and contemporary debates. |
 | Now available for purchase! The Origins of Hospitality and Tourism 211401 visitsKevin D O'GormanISBN: 978-1-906884-08-6'''The Origins of Hospitality and Tourism''' is an exciting new text about the true origins of hospitality and tourism, identifying how an understanding the past can inform modern approaches to hospitality and tourism management. |
 | Now available for purchase! Customer Service for Hospitality and Tourism 4th edition 26188 visitsSimon Hudson, Louise HudsonISBN: HBK: 9781917433112; PBK:9781917433105; EBOOK: 9781917433129; EPUB 9781917433136The fourth edition of this book – like those before - is easy to read, very current, and full of references to all the latest research. It contains brand new material on issues surrounding sustainability and AI in the context of customer services. |
 | Now available for purchase! Customer Service for Hospitality and Tourism 2nd edition 100522 visitsSimon Hudson, Louise HudsonISBN: HBK: 978-1-911396-45-1 PBK: 978-1-911396-46-8 EBOOK: 978-1-911396-47-5A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer service, but also acts as a guidebook for those wishing to put this theory into practice. |
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