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Chapter 5 Planning Housekeeping Operations

DOI: 10.23912/9781911635543-5500

ISBN: 9781911635543

Published: May 2023

Component type: chapter

Published in: Hotel Housekeeping Management

Parent DOI: 10.23912/9781911635543-5270



Operational planning is a detailed plan which clearly defines what everyone in a team or department needs to do to achieve the strategic goals of the organization. This includes things like which tasks and strategies need to be completed, who is responsible for completing the tasks, when they need to be completed, and how much they will cost. One challenge of operational planning is effective communication. Making sure communication is consistent and effective can be difficult for anyone within an organization. However, for day-to-day operations to run smoothly it is vital to master written, oral, and non-verbal communication. Well-communicated expectations and tasks are more likely to motivate staff and ensure targets are met through high productivity. Good communication also builds employee moral, which is essential for maximizing productivity and deepens employee trust with management. On the other hand, it is important to make sure effective communication doesn’t turn into information overload. This is because when there is too much information for individuals to manage, they will simply start to ignore and discard information, which will not ensure productivity maximization.

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  • Jayanti Jayanti, Senior Lecturer, University of West London, UK (Author)

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  • Jayanti Jayanti, Senior Lecturer, University of West London, UK (Author)

Cite as

Jayanti, 2023

Jayanti, J. (2023) "Chapter 5 Planning Housekeeping Operations" In: Jayanti, J. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635543-5500


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Chapter 5 Planning Housekeeping Operations [Details]Price: £5.99
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Published in Hotel Housekeeping Management

Chapter 5 Planning Housekeeping Operations [Details]Price: £5.99
(£5.99 including VAT)
Licences / Downloadable file
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