Chapter 16 Networks and Hosts – a Love-Hate Relationship
Published: December 2017
Component type: chapter
Published in: Peer-to-Peer Accommodation Networks
Parent DOI: 10.23912/9781911396512-3454
This chapter explores the love-hate relationship of some hosts with Airbnb. The Airbnb Host Forum in Tasmania (Australia) serves as the case study. The hosts who participate in this forum are passionate about their involvement on Airbnb, and advocate for it and its deregulation in their home state. But their passion goes well beyond vocally advocating for peer-to-peer accommodation networks. Like tiger salamanders, these hosts will turn on the facilitators of the online platform and attack them just as quickly as they will support them. This chapter explores this love-hate relationship and asks why hosts bite the hand that feeds them.
- Anne Hardy, Tasmanian School of Economics and Business, University of Tasmania, Australia (Author) http://orcid.org/0000-0003-1461-2967
- Sara Dolnicar, Department of Tourism, UQ Business School, The University of Queensland, Australia (Author) http://orcid.org/0000-0001-5176-3161
For the source title:
- Sara Dolnicar, Department of Tourism, UQ Business School, The University of Queensland, Australia (Editor) http://orcid.org/0000-0001-5176-3161
Hardy & Dolnicar, 2017
Hardy, A. & Dolnicar, S. (2017) "Chapter 16 Networks and Hosts – a Love-Hate Relationship" In: Dolnicar, S. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911396512-3614
Airbnb (2017) Get local, get involved, retrieved on August 18, 2017 from https://community.withairbnb.com/t5/Home-Sharing-Clubs/ct-p/en_clubs.
Airbnbhell (2017a) Bodily fluids stains and no refund from Airbnb, retrieved on August 18, 2017 from http://www.airbnbhell.com/bodily-fluids-stains-no-refund-airbnb/.
Airbnbhell (2017b) Please can I get some help from Airbnb? retrieved on August 18, 2017 from http://www.airbnbhell.com/please-can-get-help-airbnb/.
Australian Bureau of Statistics (2016) December key figures, retrieved on August 21, 2017 from http://www.abs.gov.au/ausstats/abs@.nsf/mf/3101.0.
Chandak, P. (2017) Why do people love airbnb?, retrieved on August 18, 2017 from https://www.quora.com/Why-do-people-love-airbnb.
Crawford, K. (2009) Following you: Disciplines of listening in social media, Continuum, 23 (4), 525–535. https://doi.org/10.1080/10304310903003270
Eccleston, R. (2017) Sharing Hobart: Managing the rise of Airbnb, Institute for the Study of Social Change, Background Paper, University of Tasmania, retrieved on August 7, 2017 from http://blogs.utas.edu.au/isc/files/2017/06/Airbnb-Background-Paper1.pdf.
Ham, L. (2017) I'm an Airbnb host and I'm falling out of love with Airbnb, retrieved on August 18, 2017 from www.domain.com.au/news/im-an-airbnb-host-and-im-falling-out-of-love-with-airbnb–20170609-gwm63e/.
Karlsson, L., Kemperman, A., and Dolnicar, S. (2017) May I sleep in your bed? Getting permission to book, Annals of Tourism Research, 62, 1–12. https://doi.org/10.1016/j.annals.2016.10.002
Kozinets, R. (2002) The field behind the screen: Using netnography for marketing research in online communities, Journal of Marketing Research, 29 (1), 61–72. https://doi.org/10.1509/jmkr.184.108.40.20635
Lok, D. (2017) Why do people love Airbnb, retrieved on August 7, 2017 from https://www.quora.com/Why-do-people-love-airbnb.
Natalie (2016) Omg I hate Airbnb right now, retrieved on August 7, 2017 from http://airhostsforum.com/t/omg-i-hate-airbnb-right-now/7325.
O'Regan, M. and Choe, J. (2017) Airbnb and cultural capitalism: Enclosure and control within the sharing economy, Anatolia, 28 (2), 163–172. https://doi.org/10.1080/13032917.2017.1283634
Tourism Tasmania (2017) Tasmanian tourism snapshot: Year ending March 2017, retrieved on August 21, 2017 from http://tourismtasmania.com.au/__data/assets/pdf_file/0008/49670/TVS-Snapshot-March–2017.pdf.
Wood, S.L. and Moreau, C.P. (2006) From fear and loathing? How emotion influences the evaluation and early use of innovations, Journal of Marketing, 70 (3), 44–57. https://doi.org/10.1509/jmkg.70.3.44