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The Story of Hilton Hotels

DOI: 10.23912/978-1-911396-7-96-3889

ISBN: 9781911396949

Published: Dec 2019

Component type: book

Abstract

An informative historical analysis of the development of the company, as well an engaging narrative about Conrad Hilton himself. It analyses some of the key shifts in the area of hotel management including standardisation, asset-light models and delivering the customer experience.

Sample content

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Contributors

Cite as

Czyżewska, 2019

Czyżewska, B. (2019) The Story of Hilton Hotels. Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/978-1-911396-7-96-3889

Chapters

Chapter 1 The Story of Dreaming Conrad (Czyżewska)

Chapter 2 The Story of Struggle Madrid (Czyżewska)

Chapter 3 The Story of Success Istanbul (Czyżewska)

Chapter 4 The Story of Defeat Havana (Czyżewska)

Chapter 5 The Story of Change London (Czyżewska)

Chapter 6 The Story Goes On (Czyżewska)

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