The Story of Hilton Hotels
Published: Dec 2019
Component type: book
An informative historical analysis of the development of the company, as well an engaging narrative about Conrad Hilton himself. It analyses some of the key shifts in the area of hotel management including standardisation, asset-light models and delivering the customer experience.
- Barbara Czyżewska, University of West London (Author) https://orcid.org/0000-0001-9700-5139
Czyżewska, B. (2019) The Story of Hilton Hotels. Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/978-1-911396-7-96-3889