HOME | CHECKOUT | ABOUT | FAQ | CONTACT US |
 
Welcome Guest [create an account] or log-in:
email
password

Crowd Management

DOI: 10.23912/978-1-911396-88-8-3900

ISBN: 978-1-911396-88-8

Published: December 2019

Component type: book

Abstract

The first text to present a system for crowd management which integrates security with the other concerns for the health and safety for crowds, looking at the theories and practices of the management processes, plans, monitoring and evaluation of crowds.

Contributors

  • William O’Toole, Events Management Specialist (Author)
  • Dr Stephen Luke, Critical Care, Mass Gathering, Pre-Hospital & Retrieval Medicine Specialist (Author)
  • Travis Semmens, Australian Concert and Entertainment Security Pty Ltd (Author)
  • Dr Jason Brown, Thalys (Author)
  • Andrew Tatrai, Australian Concert and Entertainment Security (Author)

Cite as

O’Toole, Luke, Semmens, Brown & Tatrai, 2019

O’Toole, W., Luke, D.S., Semmens, T., Brown, D.J. & Tatrai, A. (2019) Crowd Management. Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/978-1-911396-88-8-3900

Chapters

Chapter 1 The Management Framework (O’Toole, Luke, Semmens, Brown & Tatrai)

Chapter 2 Decision Making on the Day (O’Toole, Luke, Semmens, Brown & Tatrai)

Chapter 3 Risk and Management (O’Toole, Luke, Semmens, Brown & Tatrai)

Chapter 4 Crowd Risks and Advanced Tools (O’Toole, Luke, Semmens, Brown & Tatrai)

Chapter 5 Crowd Behaviour Theory (O’Toole, Luke, Semmens, Brown & Tatrai)

Chapter 6 Crowd Planning and Preparation (O’Toole, Luke, Semmens, Brown & Tatrai)

Chapter 7 Security Theory Process, definitions, tools and techniques (O’Toole, Luke, Semmens, Brown & Tatrai)

Chapter 8 Security Hostile Attacks (O’Toole, Luke, Semmens, Brown & Tatrai)

Chapter 9 Integrating Health (O’Toole, Luke, Semmens, Brown & Tatrai)

Chapter 10 Crowded Health (O’Toole, Luke, Semmens, Brown & Tatrai)

References

Abbot, J.L. & Geddie, M.W. (2000) Event venue management: minimizing liability through effective crowd management techniques. Event Management, 6(4):259-270

https://doi.org/10.3727/152599500108751417

Adang, O. (2010) Initiation and escalation of collective violence: a comparative observational study of protest and football events, Preventing Crowd Violence. Criminal Justice Press.

Agar, M. (1999) Complexity Theory: An exploration and overview based on John Holland's Work, Field Methods, 11(2):99-120.

https://doi.org/10.1177/1525822X9901100201

Allen, J., O'Toole, W., Harris, R. & McDonnell, I. (2011). Festival and Special Events Management. Hoboken: John Wiley & Sons.

Australian Disaster Resilience, Handbook Collection, Communities Responding to Disasters: Planning for Spontaneous Volunteers, Handbook 12, Commonwealth of Australia 2017 https://knowledge.aidr.org.au/resources/handbook-12-communities-responding-to-disasters-planning-for-spontaneous-volunteers

Australia-New Zealand Counter-Terrorism Committee (2017), ANZCTC Active Armed Offender Guidelines for Crowded Places, Commonwealth of Australia

Berlonghi, A. E. (1995). Understanding and planning for different spectator crowds. Safety Science, 18: 239-47

https://doi.org/10.1016/0925-7535(94)00033-Y

Bohr, N. (1948). On the notions of causality and complementarity, Dialectica, 2(3‐4): 312-319.

https://doi.org/10.1111/j.1746-8361.1948.tb00703.x

Challenger, W., Clegg, W. & Robinson, A. (2009). Understanding Crowd Behaviours: Guidance and lessons identified. UK Cabinet Office, 11-13.

Collyer, S. & Warren, C. M. (2009). Project management approaches for dynamic environments. International Journal of Project Management, 27, 355-364.

https://doi.org/10.1016/j.ijproman.2008.04.004

Festinger, L., Pepitone, A. & Newcomb, T. (1952). Some consequences of de-individuation in a group. Journal of Abnormal and Social Psychology, 47, 382

https://doi.org/10.1037/h0057906

Fruin, J. J. (1971). Pedestrian Planning and Design, New York : Metropolitan Association of Urban Designers and Environmental Planners.

Fruin, J. J. (1993).The Causes and Prevention of Crowd Disasters. First International Conference on Engineering for Crowd Safety, London, England, March. Available at: https://pdfs.semanticscholar.org/467d/5d641b43f4f7eaca3703e0b2390c60a685b2.pdf

Gell-Mann M. (1994). The Quark and the Jaguar: Adventures in the Simple and the Complex, Little Brown and Company, London.

https://doi.org/10.1063/1.2808634

Getz, D., & Page, S. (2016). Event Studies: Theory, research and policy for planned events. Routledge.

Goldstein, Jeffrey (March 1999). Emergence as a Construct: History and Issues. Emergence, 1 (1): 49-72. https://www.tandfonline.com/doi/abs/10.1207/s15327000em0101_4.

https://doi.org/10.1207/s15327000em0101_4

Green Guide (2018) Guide to Safety at Sports Grounds, Sports Grounds Safety Authority UK

Health and Safety Executive (HSE). (1999). The Event Safety Guide: a guide to health, safety and welfare at music and similar events (2nd ed.), UK.

Hogg, M. & Vaughan, G. (2008). Social Psychology, Harlow, UK: Pearson Education.

Hutton, A., Ranse, J., & Brendan, M. (2018). Developing public health initiatives through understanding motivations of the audience at mass-gathering events. Prehospital and Disaster Medicine, 33(2), 191-196.

https://doi.org/10.1017/S1049023X18000067

International Electrotechnical Commission, International Standard, ISO/IEC 31010:2009, 1st ed., 2009.

Katz, D. & Kahn, R. L. (1966). The Psychology of Organizations. New York: HR Folks International.

Kaufmann, S. (1993), The Origins of Order, New York: Oxford University Press.

Le Bon, G. (1895). The Crowd: A study of the popular mind.

Lightfoot, T. J. & Milne, G., (2003) Modelling emergent crowd behaviour. The Australian Conference on Artificial Life (ACAL). 159-169.

Moussaïd M. & Nelson J. (2014) Simple Heuristics and the Modelling of Crowd Behaviours, Center for Adaptive Behavior and Cognition, Max Planck Institute.

https://doi.org/10.1007/978-3-319-02447-9_5

Moussaïd, M., Perozo, N., Garnier, S., Helbing, D. & Theraulaz, G. (2010). The walking behaviour of pedestrian social groups and its impact on crowd dynamics. PloS one, 5, e10047.

https://doi.org/10.1371/journal.pone.0010047

Murphy, R. F. (1971). The Dialectics of Social Life: Alarms And Excursions In Anthropological Theory. New York: Basic Books

NACTSO, N. C. (2017). Crowded Places Guidance. UK: Crown.

NERAG (2015) National Emergency Risk Assessment Guidelines, Australian Institute for Disaster Resilience, https://knowledge.aidr.org.au/resources/handbook-10-national-emergency-risk-assessment-guidelines/

O'Toole W., (2011). Events Feasibility and Development: From Strategy to Operations. Butterworth-Heinemann. Oxford, United Kingdom

O'Toole, W. J. (2018). Safe and Healthy Crowded Places Handbook, Australian Institute for Disaster Resilience (AIDR), www.aidr.org.au.

Reason, J. (1990). The Contribution of Latent Human Failures to the Breakdown of Complex Systems. Philosophical Transactions of the Royal Society of London. Series B, Biological Sciences.

https://doi.org/10.1098/rstb.1990.0090

Reicher, S. (2001). The Psychology of Crowd Dynamics. In: Blackwell Handbook of Social Psychology: Group Processes. Hoboken, New Jersey: Blackwell Publishers Ltd. 182-208.

https://doi.org/10.1002/9780470998458.ch8

Riley, P. (2014). Left of Bang. New York: Black Irish Entertainment.

Schweingrüber, D., Wohlstein R. T. (2005) The madding crowd goes to school: myths about crowds in introductory sociology textbooks, Teaching Sociology Compass, 33:136-153.

https://doi.org/10.1177/0092055X0503300202

Silvers, J.R. (2008). Risk Management for Meetings and Events. London. Elsevier Butterworth-Heinemann.

https://doi.org/10.1016/B978-0-7506-8057-8.50009-2

Sime, J.D. (1995), Crowd psychology and engineering, Safety science, 21 (1): 1-14

https://doi.org/10.1016/0925-7535(96)81011-3

Smith, J. (2010) Bayesian Decision Analysis, Cambridge UK.

https://doi.org/10.1017/CBO9780511779237

Snowden, D. (2008). Complex adaptive systems at play (Everything is fragmented). KM World, 17(10).

Snowden, D. (2011). The Cynefin Framework. Cognitive Edge. Available at: http://cognitive-edge.com/videos/cynefin-framework-introduction/

Snowden, D. J. & Boone, M. E. (2007). A leader's framework for decision making. Harvard Business Review, 85(11): 68-76.

Standards Australia/Standards New Zealand Standard Committee, AS/NZS ISO 31000:2009, Risk Management-Principles and Guidelines, November 2009.

Still, G. K. (2013). Introduction to Crowd Science, CRC Press, Boca Raton.

Stott, C. J., & Reicher, S. D. (1998a). How confict escalates: The intergroup dynamics of collective football crowd 'violence'. Sociology, 32, 353-377.

https://doi.org/10.1177/0038038598032002007

Stott, C. J., & Reicher, S. D. (1998b). Crowd action as inter-group process: Introducing the police perspective. European Journal of Social Psychology, 26, 509-529.

https://doi.org/10.1002/(SICI)1099-0992(199807/08)28:4<509::AID-EJSP877>3.3.CO;2-3

Surowiecki, J. (2005). The Wisdom of Crowds, Anchor.

Taleb, N. (2012). Antifragile, Things That Gain from Disorder. New York: Random House.

Taleb, N. (2007). The Black Swan: the Impact of the Highly Improbable, London: Penguin.

The Supreme Council for National Security. (2016). UAE Occupational Health and Safety Management System (OHSMS) National Standard 2016 AE/SCNS/NCEMA 6000:2016,. United Arab Emirates.

Thwink.Org. (n.d.). http://www.thwink.org/sustain/glossary/EmergentBehavior.htm.

UNISDR (2017) United Nations Office for Disaster Risk Reduction Annual Report 2017, United Nations

Victorian Bushfires Royal Commission final report, (2009), available royalcommission.vic.gov.au/Commission-Reports/Final-Report.html

WA, (2009). Guidelines for Concerts, Events and Organised Gatherings, Department of Health, Government of Western Australia.

Wijermans, F.E.H. (2011), 'Understanding crowd behaviour: simulating situated individuals', PH.D. Thesis, University of Groningen.

Wijermans, F.E.H., Conrado, C., van Steen, M., Martella, C. & Li, J. (2016) A landscape of crowd-management support: an integrative approach, Safety Science, 86:142-164.

https://doi.org/10.1016/j.ssci.2016.02.027

Williams. T. (2002) Modelling Complex Projects, John Wiley, UK.

World Health Organisation. (2015). Public Health For Mass Gatherings: Key Considerations. WHO, Genevre.

Zhang, C., Li, H., Wang, X. & Yang, X. (2015 ) Cross-scene crowd counting via deep convolutional neural networks. Computer Vision and Pattern Recognition (CVPR), IEEE Conference, IEEE, 833-841.

Available

Paperback format [Details]Price: £34.99Copies / Delivery by post
Terms and conditions of purchase | Privacy policy