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Essential Financial Techniques for Hospitality Managers

A practical approach

Cathy Burgess

ISBN: 978-1906884-16-1


About this book | Table of contents | About the authors | Sample files | Excel versions of different exercises to accompany selected chapters, annotated with comments about spreadsheet design and other uses: | Buy now
"There is no doubt that this book can help you to become a better manager and I recommend this text for all managers in hospitality who need to manage the business finances responsibly and effectively."
from the foreword by Paul Dukes, FCA,Chairman of the Hospitality Professionals Association (HOSPA)

Essential Financial Techniques for Hospitality Managers: a practical approach is a user friendly and hands-on introduction to finance and accounting in the hospitality industry. A fully revised and updated second edition of the bestselling Guide to MoneyMatters for Hospitality Managers, it is a must-have companion for all managers and employees, and allows them to put their learning into practice to achieve immediate results.

Updated throughout with extensive new material especially in the fields of managing revenue and the use of spreadsheets, it covers a vast range of sectors (including hotels, restaurants, contract catering, leisure tourism, cruise ships and theme parks). In a ‘non-threatening’ manner and using a step-by-step approach, it enables employees and managers in all areas of the hospitality industry to:
  • Understand why the ‘bottom-line’ is important – and how small actions can have big effects;
  • Contextualise the theory with case studies and examples using ‘real life’ scenarios;
  • Use key management techniques to control their area of the business;
  • Calculate the effect of their actions on a range of areas of the business.

Each chapter has a full set of learning features, such as bulleted objectives and summaries, case studies and examples, review questions and activities. Accompanying the text is a suite of online resources including self test multi-choice questions to evaluate understanding, links to further resources and solutions to exercises in the text (see below).

Publication and Prices


Pub Date: September 2010
Paperback: £29.99, Euro 36, US$ 48
E-Chapter: £4.99, Euro 5.99, US$ 7.99 each
A paperback copy is available on inspection to bona fide lecturers-conditions apply.

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Table of contents

Ch. 1 Introduction to hospitality control,
Ch. 2 Understanding management reports,
Ch. 3 Managing revenue,
Ch. 4 Managing costs,
Ch. 5 Pricing to achieve profit,
Ch. 6 Forecasting,
Ch. 7 Managing cash and stocks,
Ch. 8 Planning and monitoring usage,
Ch.9 Using spreadsheets for management tasks,
Ch. 10 Being part of a company,
Ch. 11 Developing your skills

Table of contents

Ch. 1 Introduction to hospitality control,
Ch. 2 Understanding management reports,
Ch. 3 Managing revenue,
Ch. 4 Managing costs,
Ch. 5 Pricing to achieve profit,
Ch. 6 Forecasting,
Ch. 7 Managing cash and stocks,
Ch. 8 Planning and monitoring usage,
Ch.9 Using spreadsheets for management tasks,
Ch. 10 Being part of a company,
Ch. 11 Developing your skills

About the authors

Cathy Burgess (MPhil, CdipAF, FBHA, FIH) spent many years in operational and financial management positions in the hospitality industry, principally with Thistle Hotels and Marriott Corporation. She is a senior lecturer in accounting in the Oxford School of Hospitality Management at Oxford Brookes University. She teaches financial management to undergraduate and postgraduate students both in the University and via on-line and distance learning. Cathy has been a Council member of BAHA (British Association of Hospitality Accountants) for many years, and is part of their Education Committee that oversees their professional development programmes.

In her spare time she enjoys sitting with a glass of wine admiring the view from their old house in the Cotswolds.

Table of contents

Ch. 1 Introduction to hospitality control,
Ch. 2 Understanding management reports,
Ch. 3 Managing revenue,
Ch. 4 Managing costs,
Ch. 5 Pricing to achieve profit,
Ch. 6 Forecasting,
Ch. 7 Managing cash and stocks,
Ch. 8 Planning and monitoring usage,
Ch.9 Using spreadsheets for management tasks,
Ch. 10 Being part of a company,
Ch. 11 Developing your skills

About the authors

Cathy Burgess (MPhil, CdipAF, FBHA, FIH) spent many years in operational and financial management positions in the hospitality industry, principally with Thistle Hotels and Marriott Corporation. She is a senior lecturer in accounting in the Oxford School of Hospitality Management at Oxford Brookes University. She teaches financial management to undergraduate and postgraduate students both in the University and via on-line and distance learning. Cathy has been a Council member of BAHA (British Association of Hospitality Accountants) for many years, and is part of their Education Committee that oversees their professional development programmes.

In her spare time she enjoys sitting with a glass of wine admiring the view from their old house in the Cotswolds.

Sample files

Copyright, foreword and preface
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11

Table of contents

Ch. 1 Introduction to hospitality control,
Ch. 2 Understanding management reports,
Ch. 3 Managing revenue,
Ch. 4 Managing costs,
Ch. 5 Pricing to achieve profit,
Ch. 6 Forecasting,
Ch. 7 Managing cash and stocks,
Ch. 8 Planning and monitoring usage,
Ch.9 Using spreadsheets for management tasks,
Ch. 10 Being part of a company,
Ch. 11 Developing your skills

About the authors

Cathy Burgess (MPhil, CdipAF, FBHA, FIH) spent many years in operational and financial management positions in the hospitality industry, principally with Thistle Hotels and Marriott Corporation. She is a senior lecturer in accounting in the Oxford School of Hospitality Management at Oxford Brookes University. She teaches financial management to undergraduate and postgraduate students both in the University and via on-line and distance learning. Cathy has been a Council member of BAHA (British Association of Hospitality Accountants) for many years, and is part of their Education Committee that oversees their professional development programmes.

In her spare time she enjoys sitting with a glass of wine admiring the view from their old house in the Cotswolds.

Sample files

Copyright, foreword and preface
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11

Excel versions of different exercises to accompany selected chapters, annotated with comments about spreadsheet design and other uses:


Chapter 2.1 - Public house exercise
Chapter 2.8: Rural restaurant exercise
Chapter 4.2: Town centre department store exercise
Chapter 5.4 London Restaurant Company exerciseChapter 5.5 Farm park exercise
Chapter 9 Rooms P&L & chart spreadsheet exercise

Solutions to exercises in the book:


Click here to download the pdf file of the solutions to the exercises

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Chapter 1 Introduction to Hospitality ControlPrice: £4.99*Licences / Downloadable file
Chapter 2 Understanding Management ReportsPrice: £4.99*Licences / Downloadable file
Chapter 3 Managing RevenuePrice: £4.99*Licences / Downloadable file
Chapter 4 Managing CostsPrice: £4.99*Licences / Downloadable file
Chapter 5 Pricing to Acheive ProfitPrice: £4.99*Licences / Downloadable file
Chapter 6 ReportingPrice: £4.99*Licences / Downloadable file
Chapter 7 Managing Cost and StocksPrice: £4.99*Licences / Downloadable file
Chapter 8 Planning and Monitoring UsagePrice: £4.99*Licences / Downloadable file
Chapter 9 Using Spreadsheets for Management TasksPrice: £4.99*Licences / Downloadable file
Chapter 10 Being Part of a CompanyPrice: £4.99*Licences / Downloadable file
Chapter 11 Conclusions and Developing Your SkillsPrice: £4.99*Licences / Downloadable file
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