Hospitality management
Now available for purchase! Customer Service for Hospitality and Tourism 2nd edition 44544 visitsSimon Hudson, Louise HudsonISBN: HBK: 978-1-911396-45-1 PBK: 978-1-911396-46-8 EBOOK: 978-1-911396-47-5A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer service, but also acts as a guidebook for those wishing to put this theory into practice. |
Now available for purchase! Project Management 28219 visitsAmos Haniff, Mohamed SalamaISBN: 9781911396031 hbk; 9781911396048 pbk; 9781911396055 eBookProvides readers from different backgrounds with an essential toolkit to develop their knowledge, starting from the first principles progressing to a more complex understanding, with the help of an assortment of case studies, practical examples and numerical worked examples. |
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