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Hospitality management > Tourism

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The Origins of Hospitality and Tourism 231031 visits

Kevin D O'Gorman

ISBN: 978-1-906884-08-6

'''The Origins of Hospitality and Tourism''' is an exciting new text about the true origins of hospitality and tourism, identifying how an understanding the past can inform modern approaches to hospitality and tourism management.

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Customer Service for Hospitality and Tourism 4th edition 80053 visits

Simon Hudson, Louise Hudson

ISBN: HBK: 9781917433112; PBK:9781917433105; EBOOK: 9781917433129; EPUB 9781917433136

The fourth edition of this book – like those before - is easy to read, very current, and full of references to all the latest research. It contains brand new material on issues surrounding sustainability and AI in the context of customer services.

28825 visits


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Customer Service for Hospitality and Tourism 2nd edition 111774 visits

Simon Hudson, Louise Hudson

ISBN: HBK: 978-1-911396-45-1 PBK: 978-1-911396-46-8 EBOOK: 978-1-911396-47-5

A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer service, but also acts as a guidebook for those wishing to put this theory into practice.


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