Welcome Guest [create an account] or log-in:

Chapter 10 Finding and motivating talent

DOI: 10.23912/9781911635871-5037

ISBN: 9781911635871

Published: January 2022

Component type: chapter

Published in: Reimagining and Reshaping Events

Parent DOI: 10.23912/9781911635871-4918



Finding the best talent, and keeping them motivated and productive, are essential elements in establishing and maintaining a competitive advantage. The capacity of an event enterprise to consistently stage successful events, and consistently provide attendees with positive and memorable experiences, is generally a reflection of the quality of their employees and volunteers. Over the longer term, concerted efforts to acquire and motivate the best talent available can lead to greater levels of organisational creativity and innovation, as well as long term survival in a dynamic, turbulent, and uncertain industry environment. Furthermore, a talented and productive workforce is generally one in which individual employees and volunteers can thrive and grow, promoting empowerment and well-being.

Sample content

Click here to download PDF


For the source title:

Cite as

Wrathall & Steriopoulos, 2022

Wrathall, J. & Steriopoulos, E. (2022) "Chapter 10 Finding and motivating talent" In: Wrathall, J. & Steriopoulos, E. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635871-5037


Cain, L., Orlowski, M., & Kitterlin-Lynch, M. (2021). A holistic investigation of special event volunteer motivation. Event Management, 25(5), 473-487.


Engelhardt, L., & Olberding, J. C. (2016). Managing and Motivating Event Volunteers. In Social Enterprise and Special Events (pp. 79-100). Routledge.


Gambrel, P. A., & Cianci, R. (2003). Maslow's hierarchy of needs: Does it apply in a collectivist culture. Journal of Applied Management and Entrepreneurship, 8(2), 143.

Giudici, M., & Filimonau, V. (2019). Exploring the linkages between managerial leadership, communication, and teamwork in successful event delivery. Tourism Management Perspectives, 32.


Hackman, J. R., & Oldham, G. R. (1975). Development of the job diagnostic survey. Journal of Applied Psychology, 60(2), 159.


Muskat, B., & Mair, J. (2020). Knowledge sharing and power in the event workforce. Event Management, 24(5), 597-609.


Qi, H., Smith, K.A., & Yeoman, I. (2019). An exploratory study of volunteer motivation at conferences: a case study of the First World Conference on Tourism for Development. Asia Pacific Journal of Tourism Research, 24(6), 574-583.


Schein, E.H. & Schein, P. (2016). Organizational Culture and Leadership, 5th Ed., Jossey-Basss.

Wrathall, J., & Gee, A. (2011). Event Management Theory and Practice. McGraw-Hill.

Zievinger, D., & Swint, F. (2018). Retention of festival volunteers: Management practices and volunteer motivation. Research in Hospitality Management, 8(2), 107-114.



Chapter 10 Finding and motivating talent [Details]Price: €6.99*Licences / Downloadable file

Published in Reimagining and Reshaping Events

Chapter 10 Finding and motivating talent [Details]Price: €6.99*Licences / Downloadable file
Paperback format [Details]Price: €50.00Copies / Delivery by post
Terms and conditions of purchase | Privacy policy