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Leadership and Entrepreneurship in the Hospitality Industry

Chris Sheppardson with Heather Gibson

Chris Sheppardson Chess Partnership

ISBN: 978-1-906884-48-2 hbk; 978-1-906884-49-9 pbk


About this book | Cover, contents, preface and introduction | About the authors | Buy now
Many aspire to be leaders and entrepreneurs where they too could set the tone of business. This is particularly true in the hospitality industry where entrepreneurship is a dominant force, yet few people understand what it demands to be a leader in the sector.
Much has been written over the years about leadership and entrepreneurship; this insightful and widely researched new book is unique however in focusing on the contemporary hospitality industry. The text is based on over 100 in-depth interviews with leading hospitality entrepreneurs in all sectors of the industry internationally. It moves away from a purely theoretical perspective to focus on the practical issues- the skills, attitudes, motivations and decisions of proven entrepreneurs. A highly structured approach gives the reader:
  • A clear overview and understanding of what defines an entrepreneur and how they work
  • The historical context of entrepreneurship in the hospitality industry and how is it changing
  • Interviews and case studies revealing the views and insights of successful entrepreneurs themselves
The book is for executives in hospitality at all levels who want to understand how to assess and implement entrepreneurial and leadership skills in their organisations, for trainers developing the next generation of corporate leaders in the sector, and for all serious students of hospitality who want to understand one of the fundamental driving forces in the industry.

Publication and Prices


Pub Date: May 2011
Hardback: £75, Euro 98, US$ 120
Paperback: £29.99, Euro 36, US$ 48
A paperback copy is available on inspection to bona fide lecturers-conditions apply.

Cover, contents, preface and introduction


Click to download


1 Leadership, Never to be underestimated, Are managers becoming leaders, Leadership in 2011, Leadership in the modern era, Leadership profiles and interviews, The changing face of hotel general management; 2 Entrepreneurship, Entrepreneurs profiles and interviews, Classic entrepreneurs, Corporate entrepreneurs; 3 Leaders and Entrepreneurs, The Entrepreneur, Leaders; Index to leaders and entrepreneurs, Index to companies'
The Interviews:
Leaders:
Hotels – UK:
  • Peter Lederer CBE, Gleneagles,
  • Charles Prew, Von Essen Hotels,
  • Kiaran McDonald''', The Savoy;
Hotels – International:
  • Gerald Lawless, Jumeirah Group
  • Richard Hartman, Millennium and Copthorne Hotels
  • Brian Williams, Swire Hotels
  • Jean-Gabriel Peres, Movenpick Hotels and Resorts
  • Duncan O’Rourke, Kempinski Hotels
Food Service:
  • Hamish Cook, Spotless
  • Tim West, Lexington Catering
  • Sir Garry Hawkes CBE, Gardner Merchant
  • Aidan Connolly, Sodexo UK and Ireland
  • Ian Sarson, Compass Group UK and Ireland
  • Andrew Main, ARAMARK UK
Restaurants:
  • Des McDonald, Caprice Holdings
Concession:
  • Simon Dobson, Delaware North UK
  • Adam Elliott, The Lindley Group
Leisure: Neil Goulden, Gala Coral
Travel: Uri Danor, El Al UK and Ireland
Industry Association: Anne Pierce MBE, Springboard;
Political: Viscount Thurso, MP for Caithness, Sutherland and Easter Ross; Historical Venue:
  • Edward Griffiths, the Royal Household, Buckingham Palace
Classic Entrepreneurs:
Hotels:
  • Ken McCulloch
  • Lord Charles Forte
  • AB Bejerano, AB Hotels
  • Gordon Campbell-Gray, Gordon Campbell-Gray Hotels
  • Peter Taylor OBE, The Town House Collection
  • Ritz and Escoffier
  • Robin Hutson, Hotel du Vin
  • Sonu Shivdasani, Six Senses Resorts & Spas
  • Surinder Arora, Arora International Hotels
Food Service
  • Marc Verstringhe, Catering and Allied Services International
  • Alastair Storey and William Baxter, BaxterStorey
  • Robyn Jones OBE, CH&Co
  • Chris Robinson, Heritage Portfolio
Chefs
  • Paul Bocuse
  • Albert Roux OBE
  • Anton Mosimann OBE
  • Richard Shepherd CBE
Restaurants:
  • Michael Gottlieb, Christopher’s Group
  • Des Gunewardena, D&D London
  • Ian Neill, Wagamama
  • Roy Ackerman OBE
  • Sir Terence Conran
  • Iqbal Wahhab, Roast Restaurant
  • James Thomson OBE
  • Drew Nieporent, Myriad Restaurant Group
Concession
  • Adrian and Ian Willson, Creativevents
  • Oliver Peyton, Peyton and Byrne
Corporate entrepreneurs
Food Service
  • Bill Toner, Host Management, Vince Pearson, Waterfall Group
Restaurants
  • Robin Rowland, YO! Sushi
Concessions
  • Richard Tear, Searcy’s
Leisure
  • Richard Balfour-Lynn, De Vere Group and MWB Group Holdings

Cover, contents, preface and introduction


Click to download


1 Leadership, Never to be underestimated, Are managers becoming leaders, Leadership in 2011, Leadership in the modern era, Leadership profiles and interviews, The changing face of hotel general management; 2 Entrepreneurship, Entrepreneurs profiles and interviews, Classic entrepreneurs, Corporate entrepreneurs; 3 Leaders and Entrepreneurs, The Entrepreneur, Leaders; Index to leaders and entrepreneurs, Index to companies'
The Interviews:
Leaders:
Hotels – UK:
  • Peter Lederer CBE, Gleneagles,
  • Charles Prew, Von Essen Hotels,
  • Kiaran McDonald''', The Savoy;
Hotels – International:
  • Gerald Lawless, Jumeirah Group
  • Richard Hartman, Millennium and Copthorne Hotels
  • Brian Williams, Swire Hotels
  • Jean-Gabriel Peres, Movenpick Hotels and Resorts
  • Duncan O’Rourke, Kempinski Hotels
Food Service:
  • Hamish Cook, Spotless
  • Tim West, Lexington Catering
  • Sir Garry Hawkes CBE, Gardner Merchant
  • Aidan Connolly, Sodexo UK and Ireland
  • Ian Sarson, Compass Group UK and Ireland
  • Andrew Main, ARAMARK UK
Restaurants:
  • Des McDonald, Caprice Holdings
Concession:
  • Simon Dobson, Delaware North UK
  • Adam Elliott, The Lindley Group
Leisure: Neil Goulden, Gala Coral
Travel: Uri Danor, El Al UK and Ireland
Industry Association: Anne Pierce MBE, Springboard;
Political: Viscount Thurso, MP for Caithness, Sutherland and Easter Ross; Historical Venue:
  • Edward Griffiths, the Royal Household, Buckingham Palace
Classic Entrepreneurs:
Hotels:
  • Ken McCulloch
  • Lord Charles Forte
  • AB Bejerano, AB Hotels
  • Gordon Campbell-Gray, Gordon Campbell-Gray Hotels
  • Peter Taylor OBE, The Town House Collection
  • Ritz and Escoffier
  • Robin Hutson, Hotel du Vin
  • Sonu Shivdasani, Six Senses Resorts & Spas
  • Surinder Arora, Arora International Hotels
Food Service
  • Marc Verstringhe, Catering and Allied Services International
  • Alastair Storey and William Baxter, BaxterStorey
  • Robyn Jones OBE, CH&Co
  • Chris Robinson, Heritage Portfolio
Chefs
  • Paul Bocuse
  • Albert Roux OBE
  • Anton Mosimann OBE
  • Richard Shepherd CBE
Restaurants:
  • Michael Gottlieb, Christopher’s Group
  • Des Gunewardena, D&D London
  • Ian Neill, Wagamama
  • Roy Ackerman OBE
  • Sir Terence Conran
  • Iqbal Wahhab, Roast Restaurant
  • James Thomson OBE
  • Drew Nieporent, Myriad Restaurant Group
Concession
  • Adrian and Ian Willson, Creativevents
  • Oliver Peyton, Peyton and Byrne
Corporate entrepreneurs
Food Service
  • Bill Toner, Host Management, Vince Pearson, Waterfall Group
Restaurants
  • Robin Rowland, YO! Sushi
Concessions
  • Richard Tear, Searcy’s
Leisure
  • Richard Balfour-Lynn, De Vere Group and MWB Group Holdings

About the authors

Chris Sheppardson founded the Chess Executive Group of Companies in 1998. Today the group encompasses EP Magazine, EP Business Evolution, Chess Partnership and Kh3 Search. Chris has worked in the hospitality sector since the mid 1980’s and has in-depth understanding of the market, its history, the issues, the key players and strategies employed. He sits on a number of boards in an advisory capacity.
He is a passionate advocate of the industry helping to found the “Lets make it first choice” campaign, taking the industry’s message directly to schools. He is a founding trustee of “The One and All Foundation” charity which helps the development of all talent, regardless of origin or background. Chris is a BA Hons graduate from London University.


Heather Gibson has been the editor of EP Business in Hospitality magazine since 2007 and has worked for its parent company, Chess Executive, since 2004. Originally from Brisbane, Australia she has lived and worked in the UK since 1998. Heather graduated with a degree in business from the Queensland University of Technology majoring in human resource management and industrial relations in 1995. Her early career was spent working at Collins Foods Group (now Worldwide Restaurant Concepts), a multinational organisation who owns the Sizzler Restaurant concept and are the major franchisee for KFC in Queensland. Upon relocating to the UK, Heather developed her career in a variety of HR roles, including a role with The Labour Party and as the Director of Human Resources for a privately backed national day nursery chain.

© 2011 Goodfellow Publishers Ltd


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