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Tourism Management

Forthcoming title

Digital Marketing and Social Media Strategies for Tourism and Hospitality Organizations 69 visits

Ahmet Ozturk, Murat Hancer

ISBN: 9781911635475 HBK; 9781911635482 PBK; 9781911635499 eBook

Investigates the current status of digital marketing and social media utilization by both travellers and service providers and explores future digital marketing and social media research trends.

Forthcoming title

COVID-19 and Travel 1450 visits

Impacts, responses and outcomes

Simon Hudson

ISBN: 9781911635703 HBK; 9781911635710 PBK; 9781911635727 eBook

Examines how this crisis unfolded and its devasting impacts on the travel, tourism and hospitality industries. Packed with international case studies, it takes the reader from the very outset of the crisis, how the industry reacted and its message to the market, through to its impacts and a possible future.

Now available for purchase!

Reputation and Image Recovery for the Tourism Industry 20256 visits

Gabby Walters, Judith Mair

ISBN: 9781911396673 HBK; 9781911396680 PBK; 9781911396697 eBook

Via real life cases studies it contextualises the relevant theories on tourism, marketing and communication, and unpacks examples of best practice to illustrate how carefully managed response strategies can ensure the future survival of an organisation.

Now available for purchase!

Peer-to-Peer Accommodation Networks 39951 visits

Pushing the boundaries

Sara Dolnicar

ISBN: 9781911396512 HBK; 9781911396529 PBK; 9781911396536 Open Access eBook

The first book to present a new conceptual framework which offers an initial explanation for the continuing and rapid success of such 'disruptive innovators’ and their effects on the international hospitality industry

Now available for purchase!

The Story of Hilton Hotels 14851 visits

'Little Americas'

Barbara Czyżewska

ISBN: 9781911396949 HBK; 9781911396956 PBK; 9781911396963 eBook

An informative historical analysis of the development of the company, as well an engaging narrative about Conrad Hilton himself. It analyses some of the key shifts in the area of hotel management including standardisation, asset-light models and delivering the customer experience.

Now available for purchase!

Club Management 17785 visits

The management of private membership clubs

Clayton Barrows, Michael Robinson

ISBN: 9781911635062 HBK; 9781911635079 PBK; 9781911635086 eBook

The first text to provide comprehensive coverage of three major types of clubs: country clubs, city clubs and yacht clubs, and others (e.g. racquet clubs, university clubs), and to explain the similarities and differences in their management and marketing.

Now available for purchase!

Strategy for Tourism 2nd edition 25006 visits

John Tribe

ISBN: 978-1-910158-61-6 HBK; 978-1-910158-62-3 PBK; 978-1-910158-63-0 eBook

Fully revised and updated, this bestselling text uses an international focus to explain strategic management, analysis and implementation specifically in the tourism industry.

Now available for purchase!

The Meaning of Luxury in Tourism, Hospitality and Events 33494 visits

John Swarbrooke

ISBN: 9781911396062 HBK; 9781911396079 PBK; 9781911396086 eBook

Examines the concept of luxury and its meaning across tourism, events and hospitality globally

Now available for purchase!

Geography of Tourism 18029 visits

Image, Impacts and Issues

Peter Mason

ISBN: 9781911396420HBK; 9781911396437 PBK; 9781911396444 eBook

Provides both an awareness of the spatial nature of tourism by means of a geographical perspective, and also offers significant critical analysis of major contemporary geographical themes and issues that relate to tourism.

Now available for purchase!

Talent Management in Hospitality and Tourism 34267 visits

Susan Horner

ISBN: 978-1-910158-66-1 HBK; 978-1-910158-67-8 PBK; 978-1-910158-68-5 eBook

Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective.


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