Hospitality Case Studies
 | Now available for purchase! Service Management Principles for Hospitality and Tourism in the Age of Digital Technology 4th edn 58719 visitsJay Kandampully, David Solnet, Anil BilgihanISBN: 9781915097705 PBK; 9781915097712 eBookGuides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more. |
 | Now available for purchase! How to Buy and Manage Your Own Hotel 94038 visits4th editionMiles Quest, Peter NannestadISBN: 978-1-910158-21-0 hbk; 978-1-910158-22-7 pbk; 978-1-910158-23-4 eBookA clear toolkit and action plan for those looking to make the leap to buying their own hotel, from getting the initial finances in place, to successful marketing techniques and staffing issues |
 | Now available for purchase! Entrepreneurship in Hospitality and Tourism 94885 visitsA Global PerspectiveMaureen Brookes, Levent AltinayISBN: 978-1-910158-27-2 hbk; 978-1-910158-28-9 pbkA new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world. |
 | Now available for purchase! Leadership and Entrepreneurship in the Hospitality Industry 111114 visitsChris Sheppardson with Heather GibsonChris Sheppardson Chess PartnershipISBN: 978-1-906884-48-2 hbk; 978-1-906884-49-9 pbkMany aspire to be leaders and entrepreneurs where they can set the tone of business. This is particularly true in the hospitality industry where entrepreneurship is a dominant force, yet few people understand what it demands to be a leader in the sector |
 | Now available for purchase! Contemporary Cases Online 152444 visitsAn innovative, up to date and stimulating collection of case studies for all your learning, teaching and research needs.Editors in chief: Dr Alan Fyall and Dr Brian GarrodISBN: CCOContemporary Cases Online''' provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning. |