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Chapter 4 Operations and Performance Management

DOI: 10.23912/978-1-910158-47-0-2812

ISBN: 978-1-910158-47-0

Published: September 2015

Component type: chapter

Published in: Introducing Management in a Global Context

Parent DOI: 10.23912/978-1-910158-47-0-2734

Abstract

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Contributors

  • Umit Bititci, Heriot-Watt University (Author)
  • Ihssan Jwijati, Heriot-Watt University (Author)

For the source title:

Cite as

Bititci & Jwijati, 2015

Bititci, U. & Jwijati, I. (2015) "Chapter 4 Operations and Performance Management" In: MacIntosh, R. & O'Gorman, K.D. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/978-1-910158-47-0-2812

References

Bititci, U. (2015). Managing Business Performance: the Science and the Art, John Wiley & Sons, Inc. https://doi.org/10.1002/9781119166542

Finkelstein, S., Harvey, C. & Lawton, T., (2006). Breakout Strategy: Meeting the Challenge of Double-Digit Growth, McGraw-Hill Professional.

Kaplan, R. S., & Norton, D. P. (1996). The Balanced Scorecard: Translating strategy into action. Harvard Business Press.

Kaplan, R. S., & Norton, D. P. (2001). The strategy-focused organization. Strategy and Leadership, 29(3), 41-42. https://doi.org/10.1108/sl.2001.26129cab.002

Kaplan, R. S., & Norton, D. P. (2006). Alignment: Using the balanced scorecard to create corporate synergies. Harvard Business Press.

Livesey, F. (2006). Defining High Value Manufacturing. CBI.

Martinez, V., & Bititci, U. (2001). The value matrix and its evolution. In EurOMA Conference, Bath, UK, June.

Porter, M. E. (2008). Competitive Strategy: Techniques for analyzing industries and competitors. Simon and Schuster.

Taylor, F. W. (1998). The principles of scientific management. 1911.

Treacy, M., & Wiersema, F. D. (1997). The Discipline of Market Leaders: Choose your customers, narrow your focus, dominate your market. Basic Books.

Womack, J. P., Jones, D. T., & Roos, D. (1990). Machine that changed the world. Simon and Schuster.

Womack, J. P., & Jones, D. T. (2010). Lean Thinking: Banish waste and create wealth in your corporation. Simon and Schuster.

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Published in Introducing Management in a Global Context

Chapter 4 Operations and Performance Management [Details]Price: £4.99*Licences / Downloadable file
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