Chapter 8 Rubbish and reputation How unsustainable waste management impacts tourism
Published: July 2019
Component type: chapter
Published in: Reputation and Image Recovery for the Tourism Industry
Parent DOI: 10.23912/9781911396673-3803
Tourism is recognised as having a two-way relationship with the environment (Halleux, 2017). On the positive side, many tourists are attracted to destinations to experience product attributes such as cultural heritage, flora and fauna, sea and sand. Implicitly, sustainability practices and maintaining the destination’s environmental integrity are critical to this form of tourism (Ecorys, 2013). On the darker side, however, it is recognised that tourism places significant pressure on a destination’s natural environment through pollution, ecosystem degradation and additional strain on natural resources (Weston et al., 2016). Thus, many tourist destinations have reputations that are intrinsically linked to their management of the environment and potentially negative product attributes that can impact on the environment (such as garbage, waste and sewage) (Inversini et al., 2009). In this context, Fombrun et al.’s (1999:72) definition that reputation is considered as “a perceptual representation of a company’s [or destination’s] past actions and future prospects that describes the firm’s overall appeal to all of its key constituents when compared with other leading rivals” is applied in this chapter.
- Rohan Miller, Senior Lecturer in Marketing, The University of Sydney Business School, The University of Sydney, NSW, Australia (Author)
- Gwyneth Howell, Associate Professor of Public Relations, School of Humanities and Communciation. Western Sydney University, NSW, Australia. (Author)
For the source title:
- Gabby Walters, Tourism Discipline, School of Business, University of Queensland, St Lucia, QLD (Editor)
- Judith Mair, Associate Professor, UQ Business School, University of Queensland, Australia (Editor)
Miller & Howell, 2019
Miller, R. & Howell, G. (2019) "Chapter 8 Rubbish and reputation How unsustainable waste management impacts tourism" In: Walters, G. & Mair, J. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911396673-4120
Avery-Gomm S., O’Hara P., Kleine L., Bowes V., Wilson L.K. & Barry K.L. (2012) Northern fulmars as biological monitors of trends of plastic pollution in the Eastern North Pacific, Marine Pollution Bulletin, September 64(9),1776- 81. DOI: 10.1016/j.marpolbul.2012.04.017Rubbish and reputation: How unsustainable waste management impacts tourism 143 Bali.com (2018) Efforts for a Sustainable Bali, https://www.bali.com/sustainable-bali.html (accessed December 10 2018)
BaliInformationGuide.com (2018) Life in Bali: Pros and Cons, https:// baliinformationguide.com/ (accessed 28 July, 2018) Berdej S. (2014) Bridging people, bridging ecosystems in Bali, Indonesia, Environment Change and Governance Group Blog, https://uwaterloo.ca/ environmental-change-and-governance-group/blog/post/bridging-people- bridging-ecosystems-bali-indonesia (accessed 5th July, 2018)
Birrell I. (2016) Mafia, toxic waste and a deadly cover up in an Italian paradise: They’ve poisoned our land and stolen our children, The Telegraph, 24 June, https://www.telegraph.co.uk/news/0/mafia-toxic-waste-and-a-deadly-cover- up-in-an-italian-paradise-t/ (accessed 22 November, 2018)
D’Auria, R. (2012), Garbage emergency in Naples: the effects on local economy, from https://www.researchgate.net/profile/Rosario_DAuria/ publication/235791791_Garbage_emergency_in_Naples_the_effects_on_ local_economy/links/0fcfd5138aa8f015c9000000.pdf (accessed March 6, 2019)
Dixon J., Hamilton K., Pagiola S. & Segnestam L. (2001), Tourism and the environment in the Caribbean, World Bank, Environmental Economics Series, 80 March.
Ebbesmeyer C.C., Ingraham W.J., Jones J.A. & Donohue M.J. (2011) Marine debris from the Oregon Dungeness Crab Fishery recovered in the North‐ western Hawaiian Islands: Identification and oceanic drift paths, Marine Pollution Bulletin, 65(1-3) 69-75 DOI: 10.1016/j.marpolbul.2011.09.037
Ecorys (2013), Study in support of policy measures for maritime and coastal tourism at EU level, DG Maritime Affairs & Fisheries Rotterdam/Brussels, https://ec.europa.eu/maritimeaffairs/sites/maritimeaffairs/files/docs/body/study-maritime-and-coastal-tourism_en.pdf (accessed 7 December, 2018)
Edelman (2018), 2019 Edelman Trust Barometer, https://www.edelman.com/sites/g/files/aatuss191/files/2019-02/2019_Edelman_Trust_Barometer_ Global_Report_2.pdf (accessed March 10, 2019)
Fombrun, C. J., Gardberg, N. A. & Sever, J. M. (1999) The Reputation Quotient SM: A multi-stakeholder measure of corporate reputation, Journal of Brand Management, 7(4) 241-255.
Gray, A. (2017), Germany recycles more than any other country, World Economic Forum, https://www.weforum.org/agenda/2017/12/germany-recycles-more-than-any-other-country/ (accessed on 11 March, 2019)
Halleux, V. (2017), Sustainable tourism The environmental dimension, European Parliamentary Research Service Members’ Research Service PE 599.327, http://www.europarl.europa.eu/RegData/etudes/BRIE/2017/599327/ EPRS_BRI(2017)599327_EN.pdf (accessed December 7, 2018)
Hardesty B. D. and Wilcox C. (2015) Eight million tonnes of plastic are going into the ocean each year, The Conversation, February 13, https:// 8144 Reputation and Image Recovery for the Tourism Industry theconversation.com/eight-million-tonnes-of-plastic-are-going-into-the- ocean-each-year-37521 (accessed July 4, 2018)
Harvey, A. (2018). Bali beaches swamped by garbage as tourists, hotel workers sweep up each morning, ABC News, mobile.abc.net.au/news/2018-02-21/ bali-beaches-swamped-by-garbage/9467974 (accessed March 14, 2018)
Horner, R. (2018) This is honestly hard to watch, @IFnLoveScience, March 7, twitter.com/IFnLoveScience/status/971444051219161089/video/1 (accessed 3 July 2018)
Howe, L. (2005) The Changing World of Bali: Religion, Society and Tourism, Abingdon Oxon: Routledge.
Hou, A. (2018, May 15) Where do Balis least popular tourist come? South China Post, www.scmp.com/lifestyle/travel-leisure/article/2146068/where-do-balis- least-popular-tourists-come-indonesian (accessed November 22, 2018)
Hussey, A. (1989) Tourism in a Balinese village, American Geographical Society, 79(3), 311-325.
Inove, Y. & Lee, S. (2011) Effects of different dimensions of corporate social responsibility on corporate financial performance in tourism-related industries, Tourism Management, 32 (4) 790-804
Janzen, A., & Kilvert, N. (2018, ). Diver films wave of plastic pollution off Bali on scale ‘never seen before’. ABC News, March 6, www.abc.net.au/news/2018-03-06/diver-films-wave-of-plastic-pollution-off-bali- coast/9508662 (accessed 15 March 2018)
Jambeck J.R., Geyer R., Wilcox C., Siegler TR., Perryman M., Andrady A., Narayan R. & Law K. (2015) Plastic waste inputs from land into the ocean, Science 347(6223) 768-771. DOI: 10.1126/science.1260352
Journeault, M. (2016) The Integrated Scorecard in support of corporate sustainability strategies, Journal of Environmental Management, 182, 214-229. DOI: 10.1016/j.jenvman.2016.07.074.
Judisseno, R.K. (2015) Destination Strategies in Tourist Development in Indonesia, 1945–2014: Problems of Bali Centredness, PhD Thesis, College of Arts Victoria University, http://vuir.vu.edu.au/29726/1/Rimsky%20K%20Judisseno.pdf (accessed March 11, 2019)
Kimeldorf, H., Maeyer R., Prasad M. & Robinson I. (2006) Consumers with a conscience: will they pay more?, Contexts, 5(1), 24-29.
Kington, T. (2007) Naples burns as residents protest at garbage crisis, The Guardian, May 27, www.theguardian.com/environment/2007/may/27/italywaste (accessed December 8, 2018)
Knowles, T. & Curtis, S. (1999) The market viability of European mass tourist destinations. A post‐stagnation life‐cycle analysis, International Journal of Tourism Reseach, 1: 87-96. doi:10.1002/(SICI)1522-1970(199903/04)1:2<87:: AID-JTR135>3.0.CO;2-6
Lamboglia, R., Fiorentino R., Mancini D. & Garzella S. (2018), From a garbage crisis to sustainability strategies: The case study of Naples’ waste collection firm, Journal of Cleaner Production. 186, 276-235.
Law, A., De Lacy, T., Lipman, G. & Jiang, M. (2016) Transitioning to a green economy: the case of tourism in Bali, Indonesia, Journal of Cleaner Production, 111(B): 295-305, https://doi.org/10.1016/j.jclepro.2014.12.070.
Lebreton, L., Slat B., Ferrari F., Sainte-Rose, B., Aitken J., Marthouse R., Hajbane S., Cunsolo S., Schwarz A., Levivier A., Noble K., Debeljak P., Maral H., R. Schoeneich-Argent, R. Brambini & Reisser, J. (2018), Evidence that the Great Pacific Garbage Patch is rapidly accumulating plastic, Scientific Reports 8.
Lonely Planet (2018) Bali Health, https://www.lonelyplanet.com/indonesia/bali/ health (accessed December 10, 2018) Maguigad, V. (2013), Tourism planning in archipelagic Philippines: A case review, Tourism Management Perspectives, July, 7, 25-35.
Martin, S.A. & Assenov, I. (2008) Interdisciplinary approaches toward sustainable surf tourism in Thailand, 1st PSU Sustainability Conference, Prince of Songkla University, Phuket.
McGuire, C. (2018) Tourists to sign oath before entering reopened Philippine island, The Sun, October 29, https://www.news.com.au/travel/world-travel/ asia/tourists-to-sign-oath-before-entering-reopened-philippine-island/news-story/ed0c641539352bf7aae8228e31b7b382 (accessed 30 October, 2018)
Ocean Conservancy and McKinsey Centre for Business and Environment (2015) Stemming the Tide: Land-based strategies for a plastic-free ocean, https:// oceanconservancy.org/wp-content/uploads/2017/04/full-report-stemming- the.pdf (accessed March 7, 2019)
Paharia, N., Vohs, K. & Deshpande, R. (2013) Sweat shop labour is wrong unless the shoes are cute: cognition can both help and hurt moral motivated reasoning, Organisational Behaviour and Human Decision Processes, 121(1) 81-8.
Povoledo, E. (2008) EU criticizes Italy over trash crisis in Naples, The New York Times, January 15, https://www.nytimes.com/2008/01/15/world/ europe/15iht-italy.4.9237559.html (accessed 10 December 2018) R.O.L.E. (2018) Bali’s waste crisis, accessed on 16 March 2018 from http:// rolefoundation.org/wastecrisis/
Scaramella, M. (2003) The case of Naples, Italy, Global Reports, University College London (GB), https://www.ucl.ac.uk/dpu-projects/Global_Report/ pdfs/Naple.pdf (accessed December 11 2018)
Siano, A. & Siglioccolo, M., (2008) The impact of waste emergency on the number of visitors of the cultural goods of the province of Naples (Italy), EuroCHRIE International Conference, Dubai, United Arab Emirates, October 11th-14th, 2008
Stikel, B.H, Jahn, A. & Kier, B. (2012), The Cost to West Coast Communities of Dealing with Trash, Reducing Marine Debris, Kier Associates, Blue Lake CA, USA, commissioned by the USA Environmental Protection Agency, Region IX, September.
Stupart, C.A. & Shipley, R. (2012) Jamaica’s Tourism: sun, sea and sand to cultural heritage. Journal of Tourism Insights, 3(1) Taylor, M. (2018) Trash heroes and scavenger apps battle Bali ‘garbage emergency’, Reuters, July 23, https://www.reuters.com/article/us-islands-indonesia-bali-waste/trash-heroes-and-scavenger-apps-battle-bali-garbage- emergency-idUSKBN1KD04K (accessed 6 March, 2019)
Tripadvisor (2018), Bali Belly? What is it? posted 27 Apr., https://www.tripadvisor.com.au/ShowTopic-g294226-i7220-k1926390-Bali_Belly_What_ is_it-Bali.html (accessed 18 August 2018)
Triassi,M., Alfano, R., Illario, M., Nardone, A., Caporale, O. & Montuori, P. (2015) Environmental pollution from illegal waste disposal and health effects: a review on the ‘Triangle of Death’ , International Journal of Environmental Research and Public Health. 12(2), 1216–1236. doi: 10.3390/ ijerph120201216
Topsfield, J. & Rosa, A. (2017). Bali beaches buried in rubbish as Indonesia battles oceans of plastic. The Sydney Morning Herald, December 30, https://www.smh.com.au/world/bali-beaches-buried-in-rubbish-as-indonesia-battles-oceans-of-plastic-20171229-h0b8e9.html (accessed 14 March, 2018)
United Nations (2014), Water for Life Decade, http://www.un.org/ waterforlifedecade/quality.shtml (accessed on 24 August, 2018)
Wether, W. & Chandler, D. (2010) Strategic Corporate Social Responsibility, Stakeholders in a global environment (2 ed) Thousand Oaks, California Sage Publications.
Weston, R., Peeters, P., Eke Eijgelaar, E., Dubois, G., Strasdas, W., Lootvoet M. & Zeppenfeld, R. (2016), From Responsible Best Practices To Sustainable Tourism Development, Policy Department B: Structural and Cohesion Policies, European Parliament, http://www.europarl.europa.eu/RegData/ etudes/STUD/2015/573421/IPOL_STU(2015)573421_EN.pdf (accessed 7 December 2018)
Wright, T. (2016) Beneath the surface of tourism in Bali, The Conversation, https://theconversation.com/beneath-the-surface-of-tourism-in-bali-64673 (accessed December 10, 2018)
Wright, T. & Waddell S. (2017) How can Indonesia win against plastic pollution, The Conversation, https://theconversation.com/how-can-indonesia- win-against-plastic-pollution-80966 (accessed March 3, 2019) World Tourism Organization (2015), Affiliate Members Global Reports, Volume eleven – Public-Private Partnerships: Tourism Development, UNWTO, Madrid.