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Chapter 5 People in Clubs

DOI: 10.23912/9781911635062-3988

ISBN: 9781911635062

Published: November 2018

Component type: chapter

Published in: Club Management

Parent DOI: 10.23912/9781911396796-3845



In this chapter, we will look at some of the functions of Human Resources Management (HRM) in private clubs. Human resource management encompasses the range of functions which impact employees from recruiting and hiring, to the structure of jobs, to training and development, to performance evaluations and rewards. It also includes administration of employee benefits, salary determination, promotions and transfers, and looking after employee health and safety. And more! It is not the intent of this chapter to provide a comprehensive HRM primer, but rather to provide a snapshot of HRM practices that managers and clubs find useful in day-to-day operations. First, though, we will examine how the management of human resources in clubs is different than it is in other types of hospitality organizations.

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  • Clayton Barrows, University of New Hampshire (Author)
  • Michael Robinson, Robinson Hospitality Consulting (Author)

For the source title:

  • Clayton Barrows, University of New Hampshire (Author)
  • Michael Robinson, Robinson Hospitality Consulting (Author)

Cite as

Barrows & Robinson, 2018

Barrows, C. & Robinson, M. (2018) "Chapter 5 People in Clubs" In: Barrows, C. & Robinson, M. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635062-3988


Cole, G. (2002). Personnel and Human Resource Management. Continuum: London.

Hughes, J.M.C. (2002). ‘Recruitment and selection issues and strategies within international resort communities’, in Resourcing in Human Resource Management. N. D’Annunzio-Green, G. Maxwell & S. Watson (Eds.). Continuum: London.

National Club Association (2013). HR Management: Best Practices for Private Clubs. Washington, DC: NCA

Oasis Advantage (n.d.). https://www.oasisadvantage.com/

Sarver, A. (n.d.). https://blog.commonwealth.com/10-best-practices-for-developing-a-human-resources-strategy


Chapter 5 People in Clubs [Details]Price: £5.99*Licences / Downloadable file

Published in Club Management

Chapter 5 People in Clubs [Details]Price: £5.99*Licences / Downloadable file
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