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Chapter 6 Step 2 Designing change in your accommodation (Materials)

DOI: 10.23912/9781911635659-5430

ISBN: 9781911635659

Published: February 2023

Component type: chapter

Published in: How to Create Sustainable Hospitality

Parent DOI: 10.23912/9781911635659-5276



Integrated thinking can transform your approach to problem solving. It is how to get the most out of your audits. „„ Be guest-centred. Step away from one-size-fits-all approaches to hospitality and really try to put yourself in your guests’ shoes. It is ultimately people who use resources, not buildings. „„ Call on altruistic values. People want to help. They also want to see the benefits for themselves. Where possible, design experiences that make green benefits immediate and clear. „„ Look at the big picture. Think holistically and embrace the complexities when they appear. It is an intimidating task, but the best solutions come when problems aren’t isolated from one another. „„ Iterate, iterate, iterate. There is no shame in not getting it perfect first time. Any plan worth its salt has a strong feedback loop, allowing you to refine designs over time.

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Warren, 2023

Warren, C. (2023) "Chapter 6 Step 2 Designing change in your accommodation (Materials)" In: Warren, C. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635659-5430


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Published in How to Create Sustainable Hospitality

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