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Knowledge Management in Event Organisations

Theory and Methods for Event Management and Tourism

Raphaela Stadler

ISBN: 9781911635444 HBK; 9781911635451 PBK; 9781911635468 eBook


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  • Thoroughly explains generic knowledge management frameworks and their application and relevance to planned events and event tourism
  • International case studies contributed by practitioners and other experts in the field at the end of chapters used to illustrate methods and applications.
  • Online lecturer resources to accompany in the form of teaching ppt slides, end of chapter multiple choice questions and sample questions.

Provides an in-depth understanding of the challenging nature of events, where knowledge needs to be created and shared quickly and efficiently (pre- and during the event), as well as stored effectively post-event before the event organising team disperses. Generic Knowledge Management frameworks and models are introduced, applied and adapted to fit this challenging environment in order for event organisers to avoid ‘reinventing the wheel’ each year.

Knowledge Management in Event Organisations is the first book to:
  • Encourage the adoption of standard knowledge management frameworks and methods in the field of event management;
  • Provide concepts and frameworks that can be adapted to a range of different events and different stakeholders;
  • Introduce the reader to alternative approaches to knowledge management, such as communities-of-practice, power/knowledge and Appreciative Sharing of Knowledge;
  • Recommend best practices for event organisers to develop a collaborative ‘knowledge culture’ through, e.g. trust and mutual understanding, and hence develop professionalisation of the field;
  • Develop a better understanding of how effective Knowledge Management can provide a competitive advantage for event organisations through, e.g. Efficiency, Innovation and Organisational Learning.

Part of the Event Management Theory and Methods Series. This series examines the extent to which mainstream theory is being employed to develop event-specific theory, and to influence the very core practices of event management and event tourism. They introduce the theory, show how it is being used in the events sector through a literature review, incorporate examples and case studies written by researchers and/or practitioners, and contain methods that can be used effectively in the real world.

With online resource material, this mix-and-match collection is ideal for lecturers who need theoretical foundations and case studies for their classes, by students in need of reference works, by professionals wanting increased understanding alongside practical methods, and by agencies or associations that want their members and stakeholders to have access to a library of valuable resources. Series editor: Donald Getz PhD., Professor Emeritus, University of Calgary, Canada.

Table of contents

Ch 1 Introduction, Concepts and Definitions; Ch 2 Knowledge Management Challenges in Event Organisations; Ch 3 Knowledge Management Activities, Models and Frameworks; Ch 4 Relational and Practice-Based Knowledge Management; Ch 5 Structural Elements of Knowledge Management; Ch 6 Cultural Elements of Knowledge Management; Ch 7 Power and Knowledge; Ch 8 Appreciative Sharing of Knowledge; Ch 9 Practical Implications and Recommendations for Event Organisers; References; Index

Table of contents

Ch 1 Introduction, Concepts and Definitions; Ch 2 Knowledge Management Challenges in Event Organisations; Ch 3 Knowledge Management Activities, Models and Frameworks; Ch 4 Relational and Practice-Based Knowledge Management; Ch 5 Structural Elements of Knowledge Management; Ch 6 Cultural Elements of Knowledge Management; Ch 7 Power and Knowledge; Ch 8 Appreciative Sharing of Knowledge; Ch 9 Practical Implications and Recommendations for Event Organisers; References; Index

About the authors

Raphaela Staedler is
Senior Lecturer in Event Management, University of Hertfordshire, UK

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