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Hospitality Case Studies

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Service Management Principles for Hospitality and Tourism in the Age of Digital Technology 4th edn 290 visits

Jay Kandampully, David Solnet

ISBN: 9781915097705 PBK; 9781915097712 eBook

Guides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more.

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How to Buy and Manage Your Own Hotel 59980 visits

4th edition

Miles Quest, Peter Nannestad

ISBN: 978-1-910158-21-0 hbk; 978-1-910158-22-7 pbk; 978-1-910158-23-4 eBook

A clear toolkit and action plan for those looking to make the leap to buying their own hotel, from getting the initial finances in place, to successful marketing techniques and staffing issues

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Entrepreneurship in Hospitality and Tourism 67769 visits

A Global Perspective

Maureen Brookes, Levent Altinay

ISBN: 978-1-910158-27-2 hbk; 978-1-910158-28-9 pbk

A new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world.

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Leadership and Entrepreneurship in the Hospitality Industry 78726 visits

Chris Sheppardson with Heather Gibson

Chris Sheppardson Chess Partnership

ISBN: 978-1-906884-48-2 hbk; 978-1-906884-49-9 pbk

Many aspire to be leaders and entrepreneurs where they can set the tone of business. This is particularly true in the hospitality industry where entrepreneurship is a dominant force, yet few people understand what it demands to be a leader in the sector

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Contemporary Cases Online 121959 visits

An innovative, up to date and stimulating collection of case studies for all your learning, teaching and research needs.

Editors in chief: Dr Alan Fyall and Dr Brian Garrod

ISBN: CCO

Contemporary Cases Online''' provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning.


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