Crisis Management and Recovery for Events: Impacts and Strategies

Vassilios Ziakas, Vladimir Antchak, Donald Getz

ISBN: 9781911635901 Hbk; 9781911635918 Pbk; 9781911635925 eBook
DOI: 10.23912/9781911635901-4692

Explores models and practices of crisis management for events;
Establishes a framework for event crisis management and recovery;
Understands the impacts of pandemic crisis on events;
Determines how events have responded to, and can recover from, the pandemic crisis;
Provides a roadmap to build resilience in the events sector.

As the ongoing pandemic crisis demonstrates, the landscape of the event sector is dramatically changing, and event organizations must adapt to the new conditions. New opportunities are created that will need to be identified and leveraged. Now more than ever, the events industry must develop capacity for readiness, adaptability and resilience to achieve both their own recovery, survival and prosperity, as well nurturing versatility in terms of how they can be employed to serve their host communities’ needs in a post-crisis recovery.

This edited collection tackles these issues by looking at how to effectively manage events in times of crisis, and leveraging events for post-disaster recovery. The volume brings together theoretical and practical insights in order to set up a robust ground for effective crisis management and recovery strategies of events.

Part of the Event Management Theory and Methods Series. This series examines the extent to which mainstream theory is being employed to develop event-specific theory, and to influence the very core practices of event management and event tourism. They introduce the theory, show how it is being used in the events sector through a literature review, incorporate examples and case studies written by researchers and/or practitioners, and contain methods that can be used effectively in the real world.
With online resource material, this mix-and-match collection is ideal for lecturers who need theoretical foundations and case studies for their classes, by students in need of reference works, by professionals wanting increased understanding alongside practical methods, and by agencies or associations that want their members and stakeholders to have access to a library of valuable resources. Series editor: Donald Getz PhD., Professor Emeritus, University of Calgary, Canada.

Publication: April 2021

Preface by Editors
Chapter 1: Theoretical Perspectives of Crisis Management and Recovery for Events (Ziakas, Antchak & Getz)
Chapter 2: Crisis: The Juncture of Stability and Development (O'Toole)
Practice Insight 1: Interview with Steven Wood Schmader, CFEE President & CEO International Festivals & Events Association (IFEA World)
Chapter 3: From Risk to Resilience (Ashwin)
Chapter 4: Stakeholder Management (Getz)
Practice Insight 2: Interview with Rebecca Cotter, M.A., CSEP, Manager, Communications Operations & Events, Corporate Communications & Community Engagement, City of Markham, Ontario, Canada
Chapter 5: Events Employment: Crises’ Impacts and Resolutions (Robinson & Jiang)
Practice Insight 3: Interview with Vern Biaett (consultant, expert witness, retired Event Management Professor, and long-time event manager and volunteer)
Chapter 6: Redesigning Events in the Post COVID-19 Crisis: A Design Thinking Approach (Campiranon)
Practice Insight 4: Interview with Neil Alderson of Events Nova Scotia and Sport Tourism Canada
Chapter 7: The Future of Events Will be Hybrid (T Brown)
Practice Insight 5: Interview with Dr. Amanda Cecil, CMP, 2012 PCMA Foundation’s Educator Honoree (Professional Convention Management Association), 2012 MPI “Member of the Year” RISE Award (Meeting Professionals International), Professor IUPUI, Indiana University–Purdue University Indianapolis
Chapter 8: Response and Recovery through Event Portfolio Management: A Case Study from Des Moines, Iowa (Singh & Olson)
Practice Insight 6: CASE STUDY OF TRANSROCKIES INC.
Chapter 9: Sport Clubs and Event Recovery in Sweden (Armbrecht et al.)
Practice Insight 7: CASE STUDY OF MUSIKFEST
Chapter 10: A Chronicle of Event Postponement and Reorganization: Coming Back Stronger (Varveri & Ziakas)
Chapter 11: Agility in the Events Sector: A Case Study of a Business Event in Finland (Gorchakova & Berdysheva)
Chapter 12: Crisis Management and Recovery for Events: Issues and Directions (Ziakas, Antchak & Getz)
Index

About the authors

Vassilios Ziakas, PhD., is Consultant & Independent Scholar, UK. Vladimir Antchak PhD., is Senior Lecturer in Applied Management at the University of Derby, UK, Don Getz PhD. is Professor Emeritus, the University of Calgary, Canada.